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Candlewood Suites Tuscaloosa – reviews, photos

2.0 of 5
651 Skyland Blvd East, Tuscaloosa, AL 35405
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Candlewood Suites Tuscaloosa
Candlewood Suites Tuscaloosa
Candlewood Suites Tuscaloosa
Candlewood Suites Tuscaloosa
Candlewood Suites Tuscaloosa
Candlewood Suites Tuscaloosa
Ranked #5 of 31 hotels in Tuscaloosa
4.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    15
    5
    1
    2
    1
Date Rating
Bay Minette, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Room was nice, clean and pet friendly but”
4 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

They have a $ 75.00 pet charge whether you say one night or many nights. Good to take pets but you might want to think about it before you just stay one night with you pet as it is excessive for one or two nights. Very little area to walk pet also.

Otherwise nice room, coffee was very bad in lobby and did not see a continental breakfast but had a snack room to purchase foods. Good location to college, restaurants and malls.

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask robinbobin_11 about Candlewood Suites Tuscaloosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review
21 December 2011
Dear Valued Guest,

Thank you for taking the time to review our hotel. We sincerely appreciate your feedback. We would like to apologize for your unsatisfactory coffee experience. We are happy and proud to announce that all Candlewood Suites now have a new coffee program! We are sure that you will enjoy the new coffee brand on your next visit.

As Candlewood Suites is a Pet Friendly hotel, we encourage travelers to bring their pets along. We do take pride in our hotel and we want every guest to feel at home. With that in mind, we also must consider the traveler's with pet allergies. We take precise measurements to be sure that each pet-occupied room receives a thorough deep cleaning after each departure. We sanitize the entire room including the walls, floors, carpets, curtains, bedding, and all furniture using only the best environmentally-friendly cleaning products. This process takes several hours and several team members, thus the reason for the pet fee.

Candlewood Suites offers an array of breakfast selections, yet may not be what one would consider a continental style breakfast. We do offer an array of breakfast, lunch, dinner, and dessert items in our Candlewood Cupboard. We hope that you were able to fulfill all of your cravings in our fully stocked Cupboard. You are welcome to request any item to be stocked for your future stays with us.

Thank you again for your feedback. We look forward to seeing you and your pet again soon.


Hospitably yours,
Cheree' Slaten, General Manager
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Vancouver, Washington
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Great for long term visitors or even a weekend”
4 of 5 stars Reviewed 26 August 2011

I stayed here for about three weeks in August of 2011. Amenities included a full size refridgerator with freezer and ice maker. Important in Alabama summers. Room also had a micro and four burner stove. No oven. Mandatory A/C ran within the tolerable noise level. I hope some day they will invent the silent A/C.
Business center on first floor was great although only two PC's. Free internet. Free laundry , No free breakfast. Outdoor patio with BBQ was popular. Has a pool , excercise room with treadmills. A small shop had TV dinners and other microwavable meals and snacks. DVD rental at front desk.
I had a room over the patio, that would be rooms 101, 201 , 301 or 401, a bit noisy on Saturday night. Otherwise room was quiet and very comfortable. Bed, mattress were very good. Bath was nice, clean and well equipped with soap, shampoo. Towels were excellent. Maid service only once a week.
Location on Skyland and McFarland was very good. Close to freeway ,easy access to downtown or the University via I-20. Many resturants close by although mosty fast food. Wheelchair accessible and pet friendly. Grocery store across the street, although highway is not pedestrian friendly. Guest appreciation day once a week offers free dinners or snacks.

Room Tip: Consider avoiding rooms over the patio or the pool if you want quiet. Great staff, friendy and help...
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Nice Room Setup, Kitchen, Desk, and It Was Clean”
5 of 5 stars Reviewed 3 July 2011

We had a two bed suite with a full kitchen and desk. Their was a full-size fridge and the room was very clean. It was very hot and was nice to find the air conditioner worked perfectly. It was a little pricey for one night (about $ 95.00) but was worth the amenities. There was also free internet.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask iame2 about Candlewood Suites Tuscaloosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Terrible service, unprofessional employees and extra charges”
2 of 5 stars Reviewed 11 April 2011 via mobile

I stayed in this hotel one night and they charged me $50 in addition to the price for both rooms that they said would be released on check out to my debit card .....IT WAS NOT!!!!!......They also told me they would give me a discount because the air wasnt working and THEY DID NOT!!!!!!!!!!!!

  • Stayed April 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bvarner about Candlewood Suites Tuscaloosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review
18 April 2011
As the Hotel's General Manager, I would like to apologize for any inconvenience you may have experienced at our hotel. We take customer service very seriously.

After speaking with the front desk associate who checked you in, I understand that you had a problem with your air conditioner. I do apologize for the fact that the previous guest from the day before had turned the air conditioner off. For your inconvenience, we offered a 35% discount that we were happy to give to you. This was posted to your accompanying guest's debit card, as you requested on April 9th.

The additional $50 that is mentioned was not charged to the debit card. It was only an authorization. As all other hotels do, we authorize a credit card for possible incidentals such as long distance phone calls, charges to our Candlewood Cupboard, etc. This amount is only an authorization and is released upon check-out (In your case, April 9th). This hotel policy is posted at our front desk for all arriving guests to read upon check-in. This policy explains that the release of these funds may take up to 10 days, depending on your particular bank's release procedures. However, all authorizations have been released on our end, as well as the 35% credit that we were happy to apply.

As you can tell from our prior guest's reviews, we strive to make each guest feel genuinely comfortable and happy at our hotel. We apologize for not exceeding your expectations. I assure you that my team and I will take your comments seriously. We will continue to work toward making each and every guest experience enjoyable and memorable.
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Oxford, Alabama
1 review
“We had a wonderful stay and the employees we nice.”
5 of 5 stars Reviewed 23 February 2011

We were in town for a wedding and they gave us a late check-out without additional charge.
The complimentary dinner on tuesday was super nice.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Candlewood Suites Tuscaloosa

651 Skyland Blvd East, Tuscaloosa, AL 35405
Price range (per night):* INR5,336 - 23,010

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