At check in the Front Desk agent seemed very uncaring and bored. The room wasn't too bad except for the bed skirt was all pulled to one side and not on fully and two of the lights were unplugged. When we pulled out the couch for my daughter there was a pair of pants on the floor under the bed. The first night the smoke detector kept beeping and when we mentioned it the next morning we didn't even get a "Sorry" or even a real response. The breakfast area was neat but the "signature" cinnamon rolls were stale! The pool was absolutley FREEZING and my daughter was shivering. Just a little surprised at the condition of the associates behaviors here, I know we are in the south but at least make your guests feel important and not that they are bothering you. When we went to the business center to print something out it took FOREVER to open up the internet and then open something to print it out.
- Holiday Inn Sylacauga
- Sylacauga Holiday Inn
