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URBN Hotel – reviews, photos

4.0 of 5
No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Hotel amenities
URBN Hotel
URBN Hotel
URBN Hotel
URBN Hotel
URBN Hotel
URBN Hotel
Ranked #9 of 2,715 hotels in Shanghai
4.5 of 5 stars 229 Reviews
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229 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Restaurant downstairs(4)
  • Clean and comfortable(3)
  • Rooms are spacious(3)
  • Old leather suitcases(3)
  • Third time(3)
Traveller rating
    162
    45
    10
    5
    7
Only show reviews for Family (12) | Couples (77) | Business (71)
Date Rating
Plano TX
1 review
“Give this place a try!”
5 of 5 stars Reviewed 8 February 2012

I learned about URBN from a NY Times 2012 Travel article. The property is great & the decor from reclaimed French Concession materials is tastefully done & definitely cool. Friendly staff, great restaurant & bar. Hope to get back when the weather is warm to enjoy the patio.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask David T about URBN Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBN Hotel, Guest Relations Manager at URBN Hotel, responded to this review
13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. All of the material used to build the hotel are locally sourced and/or recycled and support our carbon-neutral ethos. The hotel and restaurant staff are constantly working to improve the experience of our guests so that their stay with us is memorable and unsurpassed. We hope to see you soon when the weather is warmer!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Beautifully amazing boutique hotel”
5 of 5 stars Reviewed 7 February 2012

This is a big call but I would say one of the best boutique hotels I have stayed in (and I have travelled quite a bit for the record!). Probably best described as downright "cool". Staff were incredibly hospitable, nothing was a problem, the decor was stylish and modern whilst being warm and cosy. We had both dinner and breakfast - both were fresh and delicious! To top everything off it is a sustainable project that is carbon neutral and eco friendly. You have to check it out!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Alexia142 about URBN Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBN Hotel, Guest Relations Manager at URBN Hotel, responded to this review
13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We greatly appreciate your enthusiasm and support for our hotel. Our staff are always more than happy to assist guests with anything they may need. It is great to hear that you enjoyed your meals at the restaurant; the concepts behind the dishes all support sustainability without sacrificing taste, a perfect recipe.

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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shanghai
1 review
“a nice shelter to escape from all the buzz from the city”
4 of 5 stars Reviewed 5 February 2012

Located on a small, relatively quiet street. Convenient location with a metro station nearby.

We really loved the room! Spacious (for 1,200 Rmb) with a cozy sofa and work station. A bath tub right by the bed. Although we didn't get a view, it was so relaxing and we fully enjoyed the room.

The dining experience was, on the other hand, didn't meet our expectations. As a hotel guest, we got complementary breakfast and drink/snack during happy hour. The servicing staff was kind and attentive, but The food quality did not match with our expecataions based on our experience as a hotel guest as well as other occasions we dined as outside guests.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask siamesechocolat about URBN Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBN Hotel, Guest Relations Manager at URBN Hotel, responded to this review
13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. Our rooms all emphasize the perfect balance between work and play. We are very sorry to hear that our restaurant did not meet your expectations - we have passed your valuable comments to our F&B personnel. If there is anything we can do next time to improve your experience, please do not hesitate to ask. We hope to see you at URBN again soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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Shanghai, China
Top Contributor
50 reviews 50 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Sunny breakfast in the patio”
4 of 5 stars Reviewed 29 January 2012

I went there on a sunny Saturday morning for a business meeting.
The patio was wonderful, quiet, green, in a word: peaceful ! Breakfast offerings were simple and well executed.
Staff was nice, smiling, and professional, I remember having lost an item and , after I returned at the hotel, they rushed to find it and handed it back to me very quickly. Top.

Stayed November 2011, travelled on business
Was this review helpful? Yes
See 35 more reviews by elkemos for Shanghai
Ask elkemos about URBN Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Excellent boutique hotel”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I came to Shanghai on business and carefully chose this hotel after reading the reviews. This is an extremely well run and cool place to stay in Shanghai. The general manager. Jonathan, and the F and B manager, Fergus, do a great job. If you are looking for a really unique and hip boutique hotel to stay in Shanghai this is a great choice.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask catsandcool about URBN Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBN Hotel, Guest Relations Manager at URBN Hotel, responded to this review
13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel.We truly appreciate your comments and support for us and the hotel. Our hotel aims to provide great service while at the same time creating a relaxed atmosphere. We hope to see you back at URBN soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about URBN Hotel

  • Urbn Hotel Shanghai
Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Price range (per night):* INR11,450 - 20,176

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