Staff were surly and unhelpful. We checked out over an hour late and were told we would have to pay a fee. OK - we thought that was fair enough in the circumstances. But a few minutes later when we brought our bags downstairs, the reception staff had changed their mind. They informed us we were being charged a whole extra night - and even for the extra bed for the 2nd night! We were well and truly cheated. When I showed the reception staff my printed copy of the conditions of booking (which stated we should
have paid a late fee and received a refund for the balance paid, Hotel staff said this didn't apply to my Internet booking.

Given that the hotel was not prepared to honor its own booking terms and conditions when they were presented in writing, we were very
unhappy and will not recommend this hotel or ever return. Advice? Stay somewhere a
little more friendly!

My wife and family have stayed in this hotel before. And it was because of that we decided to spend one night there whilst visiting the World Expo.

We called up to make a reservation and inquired about making sure the room had a sofa bed that we could use for the children to sleep in. Yes we where told and where quoted a rate fro the room.

We traveled up from the Hangzhou area the following day, checked in and then went out to visit the Expo. When we came back we went to put the children to bed, opened up the sofa bed, and lo and behold, no bedding. On calling up the front desk we where told that we would have to pay 150 RMB more to use the sofa bed (previous stay my wife did not have this issue). Anyway, the standard bartering commenced, and they or maybe we, finally relented and paid 50RMB for the pleasure of using a sofa bed that had previously cost us nothing - "World Expo Surcharge" was what we where told.

Anyway, we travel through Shanghai alot and will not be using this hotel again. There are certainly better hotels for cheaper prices that do not charge the surcharge.

I stayed here for one night on my way home from a business trip. I stayed there because I wanted the opportunity to visit with a friend who is living there while on a long term assignment in Shanghai. It is tucked back from a main street, making it very quiet. And the concierge, front desk and housekeeping staff were all super. More English speaking staff at this hotel than I have encountered at any hotel in Shanghai, including some with 5 stars.

The rooms are two storey affairs, making it feel like a little townhouse. It has a full kitchen, complete with stove, microwave and fridge. It also has a pull-out sofa bed in the living room and small storage room under the stairs. There is a internet connection both upstairs and down. The living room had a flat screen TV, but the upstairs had an older model.

The rooms were VERY clean and did not have that musty smell so common in China.

The bathroom was tiny but nice. Just a shower; no tub - which is my preference anyway.

The bedroom had a Queen bed and it was more comfortable than many I have slept on in China. Nice closet, too..

A couple of quirks arose, but staff were very helpful in helping me. For instance, you have to turn the hot water on down in the kitchen. You have to turn a switch on to make the plug work in the bathroom; and the hairdryer is to be found in the dresser drawer in the bedroom.

In Shanghai, I prefer my hotel to be near a Subway station. In fact, I think that access to public transit should be one of the things listed on the features section for hotels on Trip Advisor. Cabs are not all that expensive in Shanghai, but I like using the Subway. I was told that it was a 10 minute walk to the Subway. Try 20 - 25 minutes. That would be more like it.

We took a taxi to Xintiandi for 20RMB and to the Science & Technology Museum for about the same.

Free internet - a rarity in Shanghai - and breakfast was included in my room rate. It was not the worst breakfast I have had in Shanghai. If you want a Western-style breakfast, do go down to the dining room. Otherwise, ask the concierge where you can find an inexpensive Chinese-style breakfast. I was travelling with a finicky co-worker, so we ate breakfast at the hotel.

My travel agency booked this hotel for me at RMB680/night, with extra internet cost RMB40/day. But when I checked in, they don't have reservation in my name! The staff didn't try to find it out, but kept asking me the name of the travel agency guy! How do I know? Spent 5 mins on the counter, they finally confirmed my booking with someone he talked in phone.... But they can't find my internet payment and request me to pay it when I check out... I double checked with my travel agency and he helped me to solve it... Real poor record they have!! During my stay, most of the concierge staff I met were not friendly nor willing to help. I think they will be more friendly if I speak English.

Room is modern and clean, though the living room is much smaller than I expected. The door lock is a card senser. There is a electronic water temperature setting at the kitchen. But, before u take shower, make sure the setting is on (it was turned off at midnight on the first night! strange...) Bed is comfortable. There are 50 TV channels, but only a few in English.

The stairs are wide enough for walking, I didn't feel dangerous when I walk on it. But it's quite trouble to walk up and down, so I mostly stayed in the bedroom during my stay.

Breakfast time ends at 9:30am on weekdays which is too early! So I didn't have breakfast there at all....

Sorry that I didn't use any facilities so I can't give any comment.

Location is nice! RMB23 taxi from LunYangLu Meglev station, RMB19 taxi to Pudong Exhibition Center. Very close to Puxi, only RMB35 to XinTianDi. But this hotel is not famous, and the entrance is hidden between 2 buildings, with a dark blue hotel name lighting in Chinese at the entrance only, so all the taxi drivers I met didn't know this place. Tell them, "PuDong Nan Lu (South Pudong Road 浦東南路) and Weifang Lu (濰坊路), on PuDong Nan Lu, opposite to the coffee shop, next to a sauna center. It's better to print out a very clear map to show the taxi driver.