We stayed here for 4 days recently and LOVED IT! The location was perfect as it was close to the subway, shopping and restaurants. The price for the hotel is GREAT and much cheaper than staying on the other side of the river!!!
The hotel was very clean and the rooms are HUGE and well-appointed. 4 of us travelled including 2 children (11yrs old). We stayed in a 2 bedroom and had more room than we needed. The kitchen and laundry room were a great bonus! We had breakfast at the hotel which was quite good and ordered room service twice. The Special Fried rice and the noodle soup were yummy! My kids loved the pool which was clean and relatively warm.
Going to sites such as the Aquarium or Science Centre (which were very cool and a lot of fun) were not a problem on the subway as the subway entrance was right by the hotel. We also took tours with Grayline which, since VERY few speak English, was perfect for us. There is a grocery store around the corner from the hotel and a GREAT, CHEAP noodle house kitty-corner from the Subway restaurant that we went to often.
Definitely would stay here again if I go back!

I only stayed here for one night at the end of my Chinese vacation and really don't know why I chose this apartment hotel.....what a waste for a single traveller for one night! The apartment was beautiful and the location although a little out of the way was straight across the road from a metro station on Line 4 so that presented no problem whatsoever. There are lots of shops and restaurants around to suit most tastes, although most were Western.
The hotel was smashing and I could not fault it. Reception was extremely helpful and everyone's English was perfect. I think this was a case of you get what you pay for.
Check in was smooth and faultless and I was shown to my room by the admissions clerk.
The apartment is very modern and had a well stocked and fully equipped kitchen. Unless you were staying here for a long time though I am not too sure how often you would use it. It is so cheap to eat out. The bathroom and toiletries were first class and the room had a bath and separate shower. The bedroom was lovely with its own TV. The bed was quite high with lots of pillows to choose from. Nice bed linen too. Lounge was nice and as I joined the loyalty scheme got free in room wi fi. The doorman arranged my taxi and they held on to my suitcase without a hitch.
My only minor niggle was that I could not understand why I could not get any hot water in the bathroom and shower. To me it seemed that the taps/indicators were the wrong way round. Once I sussed this out though all was fine! I would stay here again, but obviously if I was staying long enough to make better use of the facilities.

We needed space and this hotel delivered. But that's as far as it went-great grocer a block away at bottom of dept store but didn't know until end of stay, a/c not great in 100+ degree weather, washer had no English translation and was not intuitive to figure out AND no one c/translate for us at hotel incl engineering, c/not get staff to understand we needed dishwasher detergent either-the non English speaking was a barrier to a superior stay. Food was not good either.

All excellent..staff, service, facilities, room, value...! The apartment has everything we need! No breakfast charge on my girl of 10 years old while another hotel in Hangzhou we stayed a few days later charged her half rate. We may not want to stay in "hotel" again if we have a choice!

We will probably stay with this apartment if we visit Shanghai again! Good job, Derek and all the staff!