This Crowne Plaza hotel, part of the Holiday Inn chain, is right across the street from the famous Fudan University. So if you have business there, it is a good choice; otherwise, it is a bit far from the city, and in b etween two metro stations, each of which is more than 1 km away. The European staff is friendly and helpful, the Chinese staff has difficulties speaking English. So it happens that, unlike promised in the brochure you find in your room, Internet at the bar is not free, and the pool requires a swim cap, which I found out the hard. Breakfat was not included in my rate, which made the whole thing a bit pricy for China.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 November 2010
Thank you for your constructive comments, we realized you pointed out something that you did not feel comfortable, we would like to answer as follows:
1, Our staff had difficulties speaking English
Answer: we will provide English training to all our staff during low season.
2, Internet at the bar is not free
Answer: sorry for confusion , we do not charge internet fee to the guests who had consumption in the bar.
3, The pool requires a swim cap
Answer: this is regulation required by gymnasiumbureau for guests safety purpose.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC