Upon entering the hotel, we knew right away that it was not a place to stay. Carpet in lobby was so filthy you wanted to sanitize your shoes after walking on it. Staff and Management rude and unfriendly. The rooms were not much cleaner. Definitely would not drink coffee in restaurant - coffee pot hadn't been cleaned in years .We were a group of travel agents and unfortunately were booked into it to sell it for future tours. They won't be seeing any of our clients.
- Grand Accor Baolong Shanghai
