This hotel was booked as part of our China tour. Unfortunately the hotel is miles from the main city area. We agree with the reviews left by other travellers. The outside of the building looks great as is the foyer and lift lobby but the rest of the hotel is in need of some renovation as it is looking tired and carpet in the dining room really should be replaced as it was really stained. There was mould in the bathroom and the shower setup didnt work properly. Water came out of the tap at the same time as it came out of the shower head. The thermostate on the airconditioner must of been broken because you either froze or it got hot and stuffy in the room.
Reception staff were far from helpful unless you were Chinese. Most of the time you had to wait to be served and then it was as if they were doing you a favour in serving you.
Definately wouldnt stay there again if we ever went back to Shanghai. Book a hotel somewhere closer to the city centre. There are plent of hotels closer to the city and shops in Nanjing Road and the Bund area. It appears that the hotel's main clientele are tour groups. Made for a dissapointing start to our tour.
- Galaxy Hotel Shanghai
