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City Hotel Shanghai – reviews, photos

3.5 of 5
No.5-7 Shanxi South Road, Huangpu District, Shanghai 200020, China
Hotel amenities
City Hotel Shanghai
City Hotel Shanghai
City Hotel Shanghai
Ranked #718 of 2,715 hotels in Shanghai
3.5 of 5 stars 157 Reviews
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157 reviews from our community

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Traveller rating
    15
    82
    49
    6
    5
Date Rating
Antwerp, Belgium
Reviewer
5 reviews 5 reviews
“Good location, good service, small rooms and badbreakfast”
3 of 5 stars Reviewed 14 February 2012

Good service, kind and polite and certainly helpfull.
The hotel itself is renovating (which is nescessary).
The rooms are small.
Breakfast buffet was very bad. I have been in other hotels in Shanghai, but this was the worst I had. So if you book, don't book with breakfast, and go to the Starbucks at 50m from the hotel.
The location was fatastic. You can discover the vibring centre of Shanghai on foot.
And for dinner or supper, take a taxi to Hongmei Lu Pedestrian street (for only a few euro/trip), here you have a hole street with fine restaurants and bars, and off course a nice ambience.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Good value in Shanghai”
3 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

The city hotel is quite a nice place, especially for the cost, given its location. They are undergoing a renovation right now, so occasionally we were disturbed by carpet shampooing or elevator repairs, but all in all no big deal.

The rooms have all of the basic things that a traveler needs, a soft bed (by China standards, anyway), a nice LCD TV, and the usual suspects of international news programming.

The included breakfast buffet was very good, a nice selection of western and chinese foods, and an omelet bar.

My only complaint is that it is a few blocks away from the metro station (Shanxi South Rd), but this was only an issue when we got caught out in the rain one afternoon, and my fault for not bringing an umbrella.

In addition the Pinnacle Peak restaurant at the hotel is quite possibly the best hotel hamburger that we have ever had outside of the USA; the decor is such that you would swear they packed up a kitsch western bar and burger joint in Tucson, AZ and shipped it here to live inside of the city hotel.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“comment on the gym”
3 of 5 stars Reviewed 21 August 2011
2
people found this review helpful

I am actually a resident in the City Apartments adjacent to City Hotel and have access to the gym. My review is confined only to the gym. It's ok for what I want to do conveniently, but I plan to join a real gym. The gym has 2 decent treadmills from a not very famous brand (and calibrated to what seems to be specific 'Chinese kilometers'). The elliptical trainer is fine. The amount of space that can be used for core work out is great. The pull-down weight bar equipment (not sure of the official name of this) is broken, has still not been repaired since I moved here over 2 wks ago. The towels sometimes look like they might not be very clean, and the bubbler water is lukewarm and I suspect it is filled up with unfiltered tap water. Summary: not a great gym, but hey, this is not a high end hotel, so it's actually good for what you pay.

Stayed August 2011, travelled solo
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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
“With a Bargain Price and Good Location, Don't Expect Much Else.”
3 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

The Good:
1. Fantastic location on the shopping street of Shanxi Road (walkable to West Nanjing Road and Huaihai Road).

2. Bargain price relative to the location

3. Breakfast included in the price of the room

4. Western plug in the room so no need for an adaptor

The Bad:
1. No soap or shampoo in the room

2. Filthy carpets in the room

3. Internet not included in the price of the room (60RMB/day)

4. Overpriced drinks at the bar (40RMB/beer), which is normal for hotels in China.

The Ugly:
1. I specified a non-smoking room upon booking. Upon arrival they game me a smoking room and told me it was a non-smoking room. When I complained they said they didn't have any more non-smoking rooms but that I could pick from 3 smoking rooms. When I complained some more, they magically found a non-smoking room.

2. The was VERY VERY VERY loud construction happening from 9am-6pm. There was no mention of this when I booked the room but they did mention it when I checked it. It was too late to change my reservation and switch hotels, so I was stuck with massive amounts of noise during the day.

Room Tip: If you request a non-smoking room and they give you a smoking room, politely (but firmly) complain.
See more room tips
  • Stayed August 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brno, Czech Republic
Top Contributor
71 reviews 71 reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“Shanghai good experience”
4 of 5 stars Reviewed 30 July 2011
1
person found this review helpful

After many experience- all hotel categories over the world- I can recomand this hotel.
Check-in: nice service bellboy/lagguage service, (arrive 1:30 p.m.) very quickly check-in .Reception lady-she speak English, but with China accent :-)
Gastronomy : very nice breakfast with local food/cheeses. Very quickly tea/coffee service.
Room: not new, but clean, staff was very friendly and helpfull. Bathroom with small bath (for my sice body :-).
Check-out:very quickly, sharp invoice and pyment , help with lagguage, quickly taxi, I took taxi to RailExpress station to Pudong airport, all perfect.

  • Stayed October 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about City Hotel Shanghai

  • Shanghai City Hotel
  • City Shanghai
Address: No.5-7 Shanxi South Road, Huangpu District, Shanghai 200020, China
Price range (per night):* INR3,502 - 5,447

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