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The Puli Hotel and Spa – reviews, photos

5.0 of 5
No.1 Changde Road, Shanghai 200040, China
Hotel amenities
The Puli Hotel and Spa
Ranked #7 of 2,715 hotels in Shanghai
4.5 of 5 stars 319 Reviews
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319 reviews from our community

What travellers say about this hotel
  • Long bar(14)
  • Room service(9)
  • Very helpful(6)
  • Park Hyatt(6)
  • Nice touch(6)
  • Nespresso machine(5)
  • Free wifi(5)
  • Jing An(5)
  • Very good(5)
  • Construction site(4)
Traveller rating
    227
    70
    17
    4
    1
Only show reviews for Family (18) | Couples (79) | Business (78)
Date Rating
Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Pure Asian hospitality at this urban Shanghai retreat”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

This hotel is outstanding. Beautifully designed rooms, comfy beds, awesome bath overlooking smoggy Shanghai and even a Nespresso maker to get a quick boost before another big day in this amazing, chaotic, fast-paced city. The Puli has a boutique feel, despite having 229 rooms. Staff were wonderful - I'm definitely not a newly minted, high-roller Chinese, but still treated with respect and not a hint of arrogance that I find in many of the hip/trendy hotels these days. Another great example of 5-star Asian hospitality that makes "luxury" hotels in other regions of the world pale in comparison! Love it! An excellent choice when in Shanghai whether for business or romantic weekend away. Will return.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jchowald about The Puli Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martijn van der Valk, General Manager at The Puli Hotel and Spa, responded to this review
12 March 2012
Dear jchowald,

Thank you so much for your wonderful review: we are all very happy to read that you will return. More than 1 in 3 of our guests do! We are very proud of this; it is our favourite statistic and thank you for helping us to maintain our record!
Until we meet again.

Best regards,
Martijn van der Valk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Outstanding”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The Puli was outstanding! The lobby alone is worth the stay - the staff are very friendly and professional, the rooms are spacioius and comfortable and the overall asthetic of the hotel is wonderful - warm, understated elegance. I particularly liked the fresh fruit in the room everyday and the complimentary, tea, coffee, water and juice in the mini bar.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chenjun about The Puli Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martijn van der Valk, General Manager at The Puli Hotel and Spa, responded to this review
12 March 2012
Dear Chenjun,

Thank you for your posting on TA. We are so happy to welcome fellow “Shanghai citizens”. Please continue to visit our website for the special short break “staycations” that we plan to offer for every Chinese Holiday!

Many thanks and best regards,
Martijn van der Valk
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Geneva, Switzerland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Grand and Cosy”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Beautiful architecture and design, spacious rooms, fantastically friendly and helpful service including floor butler,stunning spa and pool. Great "Essentiel Elements, San Francisco" bathroom goodies. Only thing not perfect was the jet lag. :-)

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joao M about The Puli Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martijn van der Valk, General Manager at The Puli Hotel and Spa, responded to this review
12 March 2012
Dear Mr Joao M,

Thank you for your kind words. We cannot make jetlag go away, but we can definitely try to “soothe the sorrow” in our Spa!

All of us look forward to welcoming you back on your next trip to Shanghai.

Many thanks and best regards,
Martijn van der Valk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The Puli Hotel & Spa has a fantastic Asian food”
4 of 5 stars Reviewed 16 January 2012

the hotel is very nice with very clean bathroom, and The Puli Hotel & Spa has a fantastic Asian food. The restaurant staff service very good. They always smiling and offering help. Thank you for the service.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Shannon M about The Puli Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fuerth, Germany
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Close to perfect”
5 of 5 stars Reviewed 13 January 2012

I stayed there with business friends for 4 nights and we were delighted by the design, the service and the atmosphere of this hotel.
The location offers quick access to the inner-city highway, major shopping facilities are near by, dito restaurants.
The atmosphere is cool relaxed but still cosy, the Spa is spacious and offers all amenities you need, the rooms are fairly big and very niceley designed (bath tub right by the big window overlooking Jing An Skyline). And the prices are not to be beat in this category.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hastreng about The Puli Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Puli Hotel and Spa

No.1 Changde Road, Shanghai 200040, China
Price range (per night):* INR13,450 - 25,734

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