Slightly better than standard, business hotel. The area is not exciting but it is not far from an OK mall and a 5 minute walk from the underground train line that can take you across to the Bund side, Nanjing Rd etc.

Comfortable beds, some good views, great staff and pretty good value.

I was booked in here for a conference. Apart from being in Pudong, which is I found a hassle because most of my meetings were the other side of the river, this hotel is tired and second-rate. There is really nothing to be said in its favour - apart from the view. And the Maglev is marginally easier to reach. And taxis or rather lack of them during busy times is reason enough to stay somewhere else....

Stayed for two days and was blown away!!! Ideally located for business travellers or tourists, Gran Melia is in the middle of the Pudong Futuristic Business District and next to the Marine park and the CN TV Tower. The Lobby is Grand to say the least with a plush and beautiful Medley of Crystal and Granite. The staff was gracious enough to upgrade me from City View to River View Room and certainly the view of river Pu was amazing. The Room was plush... After having stayed in not so large rooms in Luxury hotels of Hong Kong and Singapore, my expectations were greatly lowered. At Gran Melia, my expectations of Luxury were restored. The Bathroom (all paraphernalia included) was as big as a hotel room in Singapore!!! The Room was clean and inviting and put me to and extra hour of sleep due to its cozyness. The Swimming Pool in the top floor was warm and inviting even at an outside temperature of 5 degree C and offered a spectacular view.

I stayed in this hotel for a convention (2 nights). While the hotel presents correctly, they certainly have a long way to go to match luxury hotels. Useless to try to get your breakfast at 6 am (as they promiss) - it will be ready at 6.45 am (with jet lag that becomes a long time). Rooms nice and clean, yet internet not yet ready on wifi (only cable - useless for ipad etc). In general an ok hotel (a little bit away from the main center).