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Courtyard by Marriott Montgomery/Prattville – reviews, photos

3.0 of 5
2620 Legends Parkway, Prattville, AL 36066
Hotel amenities
Courtyard by Marriott Montgomery/Prattville
Courtyard by Marriott Montgomery/Prattville
Courtyard by Marriott Montgomery/Prattville
Courtyard by Marriott Montgomery/Prattville
Courtyard by Marriott Montgomery/Prattville
Courtyard by Marriott Montgomery/Prattville
Ranked #4 of 14 hotels in Prattville
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    7
    11
    1
    2
    0
Date Rating
Decatur, AL
Senior Contributor
36 reviews 36 reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
“Typical Courtyard; no problems”
4 of 5 stars Reviewed 29 August 2011
5
people found this review helpful

Stayed one night for business in this Courtyard. I'm not sure if my Marriott account was flagged for some reason after the last stay at the Courtyard in Gulf Shores, but almost as soon as we unlocked the door to our room, the front desk called to see if everything in the room was OK! Believe me, this time we inspected closely to ensure that this room was clean, and it was. Standard Courtyard accommodations; nothing outstanding but clean and comfortable. This Courtyard offers a discounted breakfast buffet when you check in; the buffet reverts to regular price if you don't take advantage of the offer at checkin. This Courtyard has not yet been updated to the new lobby and the "cafe-style" restaurant. Compentent friendly staff. No complaints.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JMRN about Courtyard by Marriott Montgomery/Prattville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Not a typical marriot”
3 of 5 stars Reviewed 27 August 2011 via mobile
1
person found this review helpful

Very disappointed in our recent stay. Our room was dirty and smelled musty. Breakfast was good but it didn't come cheap. Excellent service in dining area. Front desk however was a different story. The young man was not well trained and awkward in his position. When informed him of our rooms condition his response was "uh alraight". We expected more from a marriot. We have stayed at two other hotels on this exit. I'm convinced the only reason this hotel is #1 on tripadvidor is because it's the best of the worst.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb Matthews, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review
4 September 2011
Thank you for taking the time to let us know about your recent stay at our hotel. We take these comments seriously and use them as a training tool to better equip our associates to exceed guest expectations. Please be assured that your concerns have been addressed. We hope that when you return to our area, you will give us a chance to prove that the service you received was not typical and we will do everything we can to make your next stay an excellent one. Thanks Again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buford, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Overall a pleasant experience”
4 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

Hotel was very clean, neat, and nice. Hotel is updated and new looking but walls are very thin. I could here car doors slamming and alarms going off in ther middle of the night. The pool is nothing to wow over, kind of basic. Rooms were small but nice. Bed was good but sheets were kind of rough. Staff was very friendly. I would recomend this hotel for business and comfort but not price.

  • Stayed August 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert, Arizona
Top Contributor
54 reviews 54 reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
“Great place.”
5 of 5 stars Reviewed 6 August 2011
1
person found this review helpful

Nice and new(er) hotel, really great staff, and a great location.

  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bogberto about Courtyard by Marriott Montgomery/Prattville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacksonville, fl
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Good Value”
5 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

My wife and I recently stayed at the Marriott Courtyard in Prattville while traveling from Chicago to Florida. We had previously stayed at the Marriott Resort in Prattville and the Courtyard was a good alternative. The hotel is fairly new, served a good breakfast for only $6 per person and is right in the middle of a developing area of Prattville with plenty of restaurants and easy access to I-65. We would definitely stay there again.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Montgomery/Prattville

  • Courtyard Prattville
  • Prattville Marriott
  • Prattville Courtyard
Address: 2620 Legends Parkway, Prattville, AL 36066
Price range (per night):* INR6,058 - 8,115

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