I stay at Extended Stay quite frequently when in Montgomery, Alabama. The hotel is always clean, accessible to different freeways and affordable. The staff is friendly an efficient.

I would highly recommend this hotel.

I got this hotel on priceline with the blind bidding feature. The hotel is not in an unsafe area of Montgomery, but it isn't exactly near brand new development. If you are just passing through, then the hotel is suitable. It appears to be a preferred home for some construction type crowds that need extended stay hotels. The room did have a full size fridge and a nice sized kitchen area. I was impressed with the size.

Located perfectly!!! Full kitchen with stove! Friendly employees.

Let me start by saying, 99% of hotels are just fine. I am by NO means a "neat freak", I want my hotel only to be reasonably clean (no soiled sheets, clean toilet, working remote control, and physically safe.) I'm not living there, and so at most I'll be at most of these places for 10 hours.

While the location is terrific (plenty of restaurants, convenient to highway), the attention to detail by the staff is pitiful. First, no remote control. Fine, called the front desk, they told me I could pick up another one, so I did. Went out to dinner. Came back, tried the remote, (I assume) it had dead batteries. Little red light wouldn't illuminate. Fine. Went back again, told them the batteries died, and they said, here try this one. Third try was not a charm. It must have been for a different brand of television because while the red light illuminated, it didn't control the TV. Not fun when traveling with a tired spouse, and two sons aged 5 and 2. So we did the old fashioned thing walking up to change the channel to appease our children, who, to their credit, did reasonably well after 12+ hours sitting in a minivan.

So giving up on the hotel getting me a functioning remote, I figured, "who would steal a remote from a hotel?" It has to be around here somewhere. So I looked behind the TV, the dresser, etc., but then had the misfortune to think, maybe it fell under the bed. Ugh.

This room had not been cleaned under the bed, I'd say, ever. Gatorade bottles, papers, pens, and other stuff that quite frankly, I wasn't going to reach farther under the bed and investigate more closely because some things you just don't want to know. Now I know that the underside of a bed in a hotel will have dust, and the occasional paper and pen. Fine. But bottles? Food wrappers? Come on. It's laziness, and concerns me that if they were lazy vacuuming, were they lazy changing the sheets and/or towels?

Lastly, my room was on the first floor, and happened to be near the bottom of the external staircase. I guess that bottom part of the staircase is the hangout location of choice for either local Montgomery folks, or maybe it was other guests. But they had chairs out there. Probably like 5 guys sitting around, just outside my motel room door. Of course, in the summer in Alabama, the A/C is running, so their smoke wafted in through the A/C unit or maybe under the door. But when I called the front desk and asked them to have leave the area, they did. No problem there -- but really, is that my job as a welcomed guest? Shouldn't the management think that maybe a family with 2 small children doesn't want an impromptu meeting being held outside their motel room door?

So of course, Extended Stay America wants us to work with management to make sure that our needs and wants were met before we left. But can't do that here -- we hit the road at 6:30 am and this office doesn't open until after 7 am. Maybe the shorter office hours helps save money for more housekeeping staff training .... or maybe not.