I had some reward points to spend, but only a few so I went with the only option in my point range. BIG MISTAKE. The place looks decent from the outside, and I understand that this is mostly for people staying long term while working in town. Unfortunately, the service, the room, and the overall "hotel" was horrible. It started with the room. The carpet is run down, the beds suck, and the kitchen is about 2 decades past dated. That, we could deal with considering the room was on points. As the evening progressed, it got worse. When I was already wet in the shower, I realized I had two conditioners and not any shampoo in the shower. I called downstairs and had to wait on them to rummage around to find if they had any shampoo, and then had to traipse downstairs wet to get it myself. When I got downstairs, the key card lock on the lobby door didn't work so I had to bang on the door and wait for the "associate" to mosey over. I could get over these two things. What I could not get over was the next problem. After my shower, I had to kill a cockroach on the wall. When I called the front desk, they promised to take a note of it and then asked what size it was. I don't care what size the roach is, it was in my room on third floor and that is NOT the right response.

I have gotten my points back plus a little extra, so that is good management after the fact, but unless you absolutely have to stay here, do yourself a favor and go some place with less roaches.

My family and I stayed here while we were waiting for our movers to finish packing our house in Alabama up. I have 20 month old twins and a 7 week old. We were able to get a one BD and adjoining studio room. The price was great for being able to get both. We stayed there for 6 days. The quality of the room was very poor. It stunk like smoke. The A/C in the 1 BD leaked water and made the carpet all wet. The living space in the one BD was very small just like the kitchen. They must have re-stained the cabinets because they were very tacky in the Alabama heat. Whenever you wanted to take something out, you would get stain on your fingers. Very gross. The walls are paper thin. You can hear someone's conversation across the hall. The weekend we were there, a Tae Kwon Doe tournament was going on in the area and I swear to you, it seemed like they were practicing all night upstairs, it sounded like a herd of elephants up there. Made for very long nights for my kids. The bathroom in the 1BD was very small and cramped. The tub drain must have been clogged, it took forever to drain the water and you would have to shower in standing water. Again gross.

I would not stay there again, at least in the 1 BD room we had. The studio room was nice, bathroom much bigger and more space to spread out. Price was good, we just needed a place to sleep until our movers were ready to go.

The Good: The room was clean and well designed. The Bad: Constant problems with noise, (thin walls) issues with parking, and a complete lack of concern for the customer. I have never seen a management staff who was so disconnected and cared less. There were multiple issues with our stay and nothing was done to address the issue. Please make other lodging choices when in the area.

We stayed here because we had internet connection problems at the previous hotel that we were staying at. We found it whilst in town, after looking at so many others, it looked to be the best one out of all of them.

The price is a bit steep for what you actually get. The rooms are reasonably clean, but could do with a little extra work. They look like theyre in need of a bit of a refurb! The bed was small but very comfy. The kichenette was well equipped. The best thing about the room was the desk. The lightening in that area was great, and the desk chair was very executive. The rooms could be a little bit bigger though.

This hotel is okay if youre staying there for a night or 2, but any longer, I wouldnt do it! I guess if youre having an extended stay, and NEED a suite with a kitchen, then this would be great for you, but if a kitchen is not a necessity, then there are better hotels in the hotel for a more economical price!

Would I stay there again??? Unlikely! Would I recommend it??? If you NEED a kitchen, then yes, if not, forget about it and find someone else!