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Residence Inn Montgomery – reviews, photos

3.0 of 5
1200 Hilmar Court, Montgomery, AL 36117
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Residence Inn Montgomery
Residence Inn Montgomery
Residence Inn Montgomery
Residence Inn Montgomery
Residence Inn Montgomery
Residence Inn Montgomery
Ranked #25 of 75 hotels in Montgomery
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    4
    6
    6
    2
    2
Date Rating
Auburn, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice, Stinky, Loud Rooms”
2 of 5 stars Reviewed 29 December 2011

We stayed in a studio room with a full kitchen and small living room. The room looked very nice. It has a full kitchen with full-size stainless steel appliances including a refrigerator, an oven/stove, a microwave oven, a sink and dishwasher. There was ample counter space and a nice seating area for breakfast. It even comes equipped with basic kitchen elements like plates, bowls, and utensils. In the living room area there was a small coffee table, a chair, a lounge chair and an ottoman. The TV was relatively new and the perfect size for the room. It swiveled so that you could watch it in either the living room or the bed room areas. The bed was soft. The bathroom was adequate, nothing fancy, but it will get you clean. The staff also provided us with a crib that we requested at the time of reservation. Having said all of this, I cannot in good faith recommend this hotel to anyone.

In the past couple of months I've been in 5 different hotels (Residence Inn Montgomery, Fairfield Inn Hattiesburg, Westin Atlanta Airport, Aloft Birmingham Soho Square, and the Andaz 5th Avenue NYC). The Residence Inn Montgomery was easily the biggest disappointment of the bunch. The smell in our room and in the lobby (which is a separate building) was terrible. I know that hotel rooms can sometimes have an interesting smell that you get used to, but the smell in this room bothered us all night and was there to slap us in the face when we woke up in the morning. It was such a strange, repulsive smell that olfactory fatigue never even set in. It bothered us the entire length of our stay.

It was also very loud. Well into the night we could hear people walking by our room talking. I don't even think they were talking that loudly. We could hear them using their normal talking voices. We could also hear the people in the room above us walking around and talking.

The bottom line: This would be a great hotel for deaf people that can't smell. I wouldn't recommend it for anyone else.

Room Tip: rooms stink and are loud
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fayetteville
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Nice, new rooms. No elevator.”
5 of 5 stars Reviewed 21 December 2011 via mobile

We had a nice time with the new rooms. Word of caution, do not stay in rooms next to the interstate since it is loud. Our room was a 1 BR and it was huge and more clean than any hotel I have visited. The food for the social was ok, and breakfast was tasty. Terri was wonderful and very helpful. I have 2 young kids, and they provided a portable crib. The set up is like apartments, so the flight of stairs to the second floor is hard for those with disabilities or kids. I had a second floor room since I did not do a very advanced reservation, so the bottom ones were gone. I would return again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask donna m about Residence Inn Montgomery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Better than I expected”
5 of 5 stars Reviewed 17 October 2011

I travel 4 days a week but somehow I have never stayed at a Marriott Residence Inn. When I walked into the lobby other guests were enjoying cocktails and snacks. I was greeted as if I was expected by the woman who checked me in. The room was very nice actually it was better than nice. Everything was new, I had a desk to work a recliner to put my feet up and a kitchen to eat in. After staying at other hotels this was a warm welcome for a weary traveler. The room had internet but you have to connect using an ethernet cord and as I was at the back of the facility I was near the highway so if you are very sensitive to noise you might want a room closer to the front of the facility other than that those were minor issues as the bed was super comfortable and room very clean. I would definately stay here for business or pleasure.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Decatur, AL
Senior Contributor
36 reviews 36 reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
“Very nice staff, clean, but tired and outdated”
3 of 5 stars Reviewed 20 August 2011

We spent one night in the Residence Inn Montgomery simply because it was convenient to the appointments I had the next day. The woman who checked us in was very pleasant, and because of my platinum status, upgraded us. The suite we were given was clean and we didn't experience any problems. However, the decor is very tired and doesn't look as if it has ever been updated. We are not persnickety travelers, but for those who are, you'd probably be better off at a different property (tvs are older models/no flatscreens; caulking in tub appeared old; furnishings/flooring older.)

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Panama City Beach, Fl.
1 review
1 helpful vote 1 helpful vote
“Why make reservations?????????? Not Happy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
1 of 5 stars Reviewed 28 December 2009
1
person found this review helpful

We made reservations in August for a family vacation. Even though this was a stop on the way to Panama City Beach, we were excited about the 2 - 2 bedroom suites were we reserving for that night.....looking forward to the fireplace and being together. We even reaffirmed our reservation 1 week before leaving to make sure we had 2 - 2 bedroom suites reserved, with extra pillows, towels and 1 pack n plays in each of the 2 - 2 bedrooms suites.......I was assured that "yes" we had the reservations and they were on the ground floor, because my husband and I are both handicapped.......We arrived at 3:20 pm on December 25th, 2009. My husband went in to get our rooms, and was told there was no 2 - 2 bedrooms available on the ground floor.........so as I stated why bother to reserved a room when they just give it away???????? Perry was the only one working, and he worked really hard to try to fix, what was broke, but we couldn't get the rooms were reserved, so ended up with 4 Studios with no fireplaces, and no extra pillows, towels, and no pack n plays.......Perry was the only one working, so he could not do everything, but someone should have done a better job of saving our rooms.....We got there 20 minutes after check in started.........we should still have had our rooms...we will not recomend this place, if you want to reserve a room........

  • Stayed December 2009, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Residence Inn Montgomery

  • Montgomery Residence Inn
Address: 1200 Hilmar Court, Montgomery, AL 36117
Price range (per night):* INR6,781 - 8,782

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