I have stayed in many Motel 6 branches across America but never have I stated in one that was as poorly managed and run-down as this branch.
My room was infested with small roaches, the sink was broken, and the television was inadequate (the speakers were shot and the sound was horrible.) Furthermore, when a loud party moved into the room next to mine at 3:00 a.m. the management refused to take action. When I complained about this the next morning, I was treated very rudely and ultimately asked to leave.
The level of customer service here is abyssmal. From the time you set foot in the door you are greeted with incompetence at all levels. The numbers on key-cards do not match the room numbers and nobody will inform you what room you are in nor show you on the motel map where the room is located.
Motel 6 in Montgomery should be demoted to a Motel 5!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC