First let me say that we had a charge on our card we used at check-in 3 weeks ago and have yet to get that charge reversed. The receipt I was given at check out had no charges listed on it. I have called and left messages and have not gotten a return call!
The our room was not clean - hair was in the sick upon arrival like it had not been cleaned properly after the last guests checked out. We also found out the hair dryer did not work late at night and the desk clerk told me there was nothing she could do to help as they did not have any extras and all of the rooms were full.
I would not recommend this hotel to anyone and unfortunately we booked through Hotwire so we were out of luck on our complaints as well.
- Wingate Hotel Montgomery
