Checked in Wed before thanksgiving. Hotel was busy due to college football fans and holiday travelers. Thus we didn't complain when our room smelled of cat urine, and the second room had dirty linen. Next day left early for game and holiday meal w' family. Returned to uncleaned rooms at 9:38pm. Front desk informed cleaning staff was off duty. Fri morning left @ 7:45am for breakfast and requested clean linen/ towels. Returned at 11:15am room still not serviced. Asked again for service at front desk and was scoweled at by desk clerk. Perhaps she didn't want to disturb the maids who were busy resting as they finished what was left of the continental breakfast. Returned at 3:15 and waited in lobby as they were finally cleaning room 1. Room 2 never cleaned. Desk clerk said there was do not disturb sign. When we said there wasn't, then she said jewelry (plastic bracelet) was left on bed and maids can't handle personal items so they couldn't clean room. Asked to speak to manager on duty and was told no one was( eventhough name of On Duty Manager posted on wall). Needless to say we checked out Friday, 2 days early. Wouldn't stay at this poorly managed dump again under any circumstances.
