To start things off, I called to confirm my reservation and found out even though my reservation email said I was checking out on the 5th they had me out on the 4th. I had to have my reservations redone. I get to the hotel and find out I've been charged twice for my room, an extra $227.96. Then, I ask to make sure that I received my $20 off that I was suppose to receive and of course no that hadn't happened. I had to unpack my laptop and give the lady my code to get it. I brought that down to the office and was assured that I would receive the credit for it. As of this morning (July 6) I still haven't received it. I started looking around the room and realize my fully equipped kitchen consisted of 2 forks, plates, bowls and a pot not big enough to cook a pack of spaghetti in. The bathtub was so black I ran to walmart and got cleaner before I would let my children bathe in it. I observed the cleaning lady going in and out of rooms smoking away. The remote control for the tv didn't work. The carpet was just nasty. Their was a huge chunk missing out of the bathroom sink. On top of all of this, my family and I got stuck in the elevator and it didn't do any good to press the call button or the bell. My husband had to pry the door open.

I was just stopping over for the night and needed a place to sleep. I booked online. The check in process was long and almost painful. The room has a full kitchen that's been well used. The whole kitchen and appliances had that "long time grunge" on everything. I think the room had recently been sprayed for bugs as there were tiny dead bugs all over the bathroom. I thought it was cigarette ashes but it was actually clumps of tiny dead bugs. I did not have a very good nights sleep as I kept imagining bugs on me. If I hadn't checked in so late and had to get up early I would have left.

Our Stay was pleasant, The Room was Clean, and no major noise considering location near the Interstate. Everything was in good repair. We certainly enjoyed our stay and would reccomend others to stay as well.

I'm a military guy, been to 20 countries, this is the nastiest hotel room in which I have ever had to stay. As wanted to leave after the first night, but can't find a room elsewhere for the length of my stay. The purpose of an extended stay is so you can cook, right? Hard to do when there are no pots and pans in the room. My main objection is the dirt and grime. There is a solid layer on top of the refrigerator....that has been there a while. Carpet feels like it has a greasy film on it, repulsive in bare feet. Cabinet door fell off in my hand on first day. Manager does not want to admit her hotel is dirt....she is in denial or has very low standards. They claim to have a laundry room for guest and they do but they only have 3 machines and they are always full.