My wife and I stay here before cruising out of Mobile. We always have a good expereince here, and our latest stay was no exception.

We stayed September 17 - 19, 2011.

As always the hotel is beautiful, clean and in a great location. Jessie in Housekeeping was wonderful! This young lady is truly caring. She spoke to My wife and I on several occasions in passing. My wife needed an extra pillow and Jessie stopped the cleaning work she was doing and took care of it right away, She noticed we had our small dog with us, So she stopped by the room later in the evening just to make sure we were all okay!

Holiday Inn, Please recognize Jessie for her friendliness and for her above and beyond service. She is a very special girl.

In closing,

This may have been our last stay at this hotel because of Carnival Cruise Lines decision to leave Mobile. We are dissapointed how Carnival is hurting Mobile and the surrounding area by there decision to leave, Costing jobs, Hurting families and the area as a whole. Carnival is wrong with there decision. Please join us in no longer supporting Carnival Cruise Lines.

My family and I stayed here in mid-August 2011. We chose this hotel because it is pet-friendly and we needed a place to stop for the night on our way from Houston, TX to Washington, D.C.
Upon arrival, everything looked decent. There is no free breakfast at this hotel like there is at Holiday Inn Express.
One of the first things that bothered me was when my 1 year old daughter was crawling around the room, her knees were BLACK within 5 minutes of being there. We stay at hotels often, and getting soiled knees and feet from walking/crawling on hotel carpets isn't uncommon, but this was BAD! When I say they were black, I am not kidding you. So, needless to say, their carpets could use a good cleaning!
The second thing that bothered me was the television didn't work properly. We would change the channel and start watching a show and after a few minutes, the screen would freeze up. So, watching TV was not something we did in our hotel room. By this time, our kids were fast asleep and we didn't think it was worth it to drag them out of bed, pack everything back up again and move rooms.
Third, as my mother pulled down her bedsheets to turn in for the night, she saw little red stains on her sheets! It looked like little speckles of blood (although I can't say this for sure. It would have been anything, really.) So, either the sheets were stained, or weren't changed! Either way, they should not have been used in a hotel room. We called the front desk for a new set of sheets and it took them almost 15 minutes to come to our room with an extra set. When the housekeeping attendant arrived at our room, he looked at us and said, "You need new sheets!?!" He didn't offer to make the bed up for us - just handed them over. I thought for sure that after us finding soiled sheets, they would rush to our room to smooth things over. Not this place!
Lastly, my mother and I both (on two separate occasions) cut out legs on the corner of the bed. It was like a part of the steel frame was sticking out from the bottom of the bed. It was hidden by the bed skirt so you couldn't see it until you knocked your leg into it. It hurt!
On a positive note, the front desk staff was friendly. But, friendliness doesn't mean quality! This hotel needs a massive remodel. The rooms are outdated and their housekeeping staff needs better training.
I wouldn't recommend this hotel to anyone until they make some major changes.

This is by far one of the best, nicest Holiday Inn's I've ever visited. Normally, I do not care for Holiday Inn's but we were in town for a wedding during Mardi Gras. I was pleasantly surprised. Everything was brand new and wonderful!

Nice rooms, friendly staff, and conveniently located.