Even in a terrible hotel, I give better ratings if the employees are decent. "Peggy," the office manager, is one of the meanest, ill-tempered people I have ever had the displeasure of meeting in my life. You can't mistake her for anyone else...she's the one who looks like a cross between MoMo the whale.& a $2.00/hooker (she wears so much make-up - possibly to detract from all her other unpleasant characteristics!). Don't ask her to assist a guest b/c she will do her argumentative best to drive anyone from the office as well as driving them away from the hotel - vowing never to return! The only people I feel sorrier for (besides the innocent, unknowing, ill-advised guests who end up at this hotel is the people who have to work with "Peggy."
