I must say I was very impressed with the hotel, especially the breakfast. The staff was extremely friendly, but then it is their southern charm that just came out naturally! The room was immaculate and extremely comfortable. I never felt like leaving! A word of caution, be careful with any GPS instructions getting off I-10 late at night. You may turn off to the wrong bock or a dark neighborhood.

we got a corner suite on the 27th floor facing the downtown area, so we could see the moon pie drop (tacky, i know)...close to parks, shopping and restaurants...only minor annoyances, like the tub drained slow and the digital tv channels (and internet) worked intermittently.

The hotel is overly priced but is aesthetically pleasing. The beds were comfortable and the room clean. The front desk manager John Russell, was polite, attentive and appropriately friendly, as was Chrissy. They used a Chauffeur service, Lance Burton who was wonderful. It is the same price as a taxi but the ride was more comfortable the car was immaculate and Mr. Burton was polite and appropriately friendly.
The bad: the room they encouraged me to take has a river view but they neglected to tell me that trains and barges go by. It only happened once but it woke me from a sound sleep. The bell desk is outside and approx 100 ft from the hotel..inconvienent and way to much wasted space.
The Ugly: the restaurant has the worst service & some of the rudest people. The hotel was filled to capacity & they were using trainees. It was a horrible site not to mention the food was greasy, overpriced & had a limited menu. No social graces in that area of the hotel. The Spa never answered their telephone & did not respond to my call. They were also overpriced & did not know what a sweedish massage is & did not do sweedish!

Walking distance to attractions. Very nice rooms, but did lack sitting area. Staff was very helpful. Service was great. We were there on New Years eve, elevators required a long wait.