Stayed 2 nights over at this hotel over the chinese new year holidays. The room we got was facing Melaka straits, a good view and at a high floor. The room itself was spacious, with tons of room to move about. The bed comfortable and air-conditioning was good. The bathroom has the standard Holiday Inn amenities. The pool was rather small, but a good place to relax for the afternoon, however the number of kids there makes it rather tough to have a quite moment.
There are certainly room for the hotel for improvement. First of all, the breakfast timing was rather short. Breakfast was served till 10.30 am, that leaves very little time for us to sleep in. The food was cleared by around 10.20am and the refilling stops at around 10.15am. The steam bun that we had was cold, the meat filling in it was still frozen! the cooking staff at the buffet can do with a little more smile instead of putting up the standard poker face. Food was the same throughout the stay, with no variation at all. We were seated at the smoking area, the number of crows around makes it impossible to leave the table unattended. I had a casual chat with one of the patrons there and was told that he had brought up the suggestion of putting up some sort of netting 2 years back and still nothing was being done about it. On the 2nd day we hung the sign for our room to be made up and went out for a stroll around town. when we returned in the afternoon (about 4pm) our room was not even made up. We had to resort to calling up the reception for them to get someone to make up our room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC