We were shocked by the low standard of the room we got given what we had paid booking over the internet. The inability of cleaning staff to properly clean our room was mind-boggling, despite speaking to the front desk each day to point out what had not been cleaned. When we checked out in the early hours to catch our flight, the night desk clerk scammed an extra 90 rupees (by overcharging us on the bill but writing up a receipt for a lesser amount). He pretended not to understand anything because he knew we had to leave soon - all part of the nonsense one should expect in a third world country I suppose, but still annoying as we were paying a tariff equivalent to a good hotel in a western country.
The plusses of staying here are all location related. Being within a larger apartment resort that has a nice pool that is clean and well maintained (perhaps they should get the pool guy to clean the hotel rooms?) and its proximity to Benaulim Beach (clean and not over-run like in North Goa) and Domnick's beach shack (great food and drinks and friendly staff).
- Lotus Hotel Benaulim
- Lotus Suites Goa
- Lotus Smart Suite
