Me n my wife spent 4N/5D in this resort in Goa and the trip was gr8.We were very excited for the trip to Goa as it was our 1st Anniversary also, so we decided to spend it in Goa. I was looking for a place where I can spend time with my wife alone and enjoy the beaches in Goa.
We already booked our Accomodation with the Owner of the Resort, Mr. Thomas and he made our Booking Confirmed without taking any advance payment from us. When we reached the Resort, Mr. Thomas himself welcomed us and we checked inn to the room. Mr. Thomas gave us C2, A Luxurious Suite, just next to the pool with a great balcony and view. I also requsted Mr. Thomas to arrange a Royal Enfield bike for me and my wife and the bike was ready in the Resort before our Check inn .

THE RESORT: The resort is situated at a very good and quite place, very near to the Anjuna beach. Even Baga beach , Vagator and Candolim beach are also very near to the Resort, by Two wheeler or a car.
The Resort is fantastic, The rooms are very spacious, with balcony given infront of the room, The Suite has a living room, a neat n clean kitchen, along with a microwave, a Refrigerator. The bed room is so big with good curtains and a Wardrobe which is very nice.
At night the Resort looks like WOW!!!!!!!!! what a view!!!!!!!!!!!

Romeos Restaurant: The resort has a Restaurant with the name of Romeo's Restaurant having a gr8 food and view. The food which is prepared and given in the Restaurant is good in quantity and quality. The preparation is superb.If we talk about the Staff, Mr. Paul,who is very friendly and caring. Being a Bartender, he himself served us all the days with a smile always on his face. He also guided us about the Flea market and the Saturday Night market. Mr. Anthony and the Chef are such a genuine human being, it seemed like, Mr. Thomas has chosen gems in his Resort.

POOL: The pool is nice and clean. They provide pool towels to each and every guest who want to relax and swim into the pool. The pool is open for all the Guest from morning till evening.Once can sit beside the pool and can take his/her meal with a great view.

Services: Hacienda is the best resort in Goa, with all the amenities. The housekeeping Staff is very polite and nice. The food Service is very fast and gr8. You ask for anything in the Resort, and you will get is at the earliest. This is what, we realised there.

Mr. Thomas and his wife are of such good in nature. They are not less than a Family, they are so much caring, so much loving. The way they manage their Staff and the Guests cannot be described in these small words. You will feel like you are at your home only, with all the things around you. Mr. Thomas and his wife are the only Diamonds in GOA.He is such a kind man.

No Resort/Hotel in Goa can be better than HACIENDA DE GOA. I feel people who reviewed negatively for the Resort, must have gone somewhere else, or may be they have not enjoyed and felt the care and love given by the Owner and the Staff.

It was a very Good n a Great Experience at HACIENDA DE GOA Resort.

I will come back here again n again.

I think the people who have left long negative reviews must have stayed somewhere else. Immaculately clean with lovely and friendly helpful staff, this hotel was perfect. The pool is pristine and the tiles are perfectly normal! It is set in a small quiet green garden - we ate our breakfast there every morning. Mr Thomas was very helpful and made us feel welcome and important. The hotel, as stated on its website, is a short distance from the beach, but most people hire a scooter or car so this was not a problem at all. It was nice to be away from the tourist centre anyway. My only slight criticism was that drinks in the restaurant were quite expensive. We would definately go back again.

I'd never been to Goa before and was very excited to spend some time there. I am an American lawyer living and working in Dubai. My life is pretty busy and it gets stressful. When I take a vacation, it has to be just that - a vacation and no stress. I was looking for a place where I could enjoy some peaceful and serene times; a place with friendly and helpful staff; good value for money; a nice pool (as I swim a lot due to a back condition); clean and bright accommodation and healthy food choices. Booking a stay at the Hacienda de Goa proved to be my Oasis!

I was really surprised to see 2 very negative reviews of this hotel. My experience was so different from anything the reviewers had described! I could not help but wonder if we are talking about the same place!!!

During my stay at the Hacienda, I could not help but notice how the staff were extremely genuine and how each one could not do enough for me to make my time there a very comfortable and happy one. It is the attention to the small details that have made a big difference for me and I would return over and over to the Hacienda for a stress-free vacation. .

Upon learning of my back problems and my need to swim, Mr Thomas himself ensured the pool was always ready for me every morning - freshly vacuumed and not one leaf in sight floating on the water! I always had ample towels supplied for me by the poolside. I usually swim for one hour and the staff would even came to ask me if they could bring me some water or juice should I take a few minutes rest in the pool!

I noted that the Hacienda is not a beach resort; it is noted on their website that the beach is a few minutes away. I was quite happy to stay at the hotel and enjoy the wonderful pool; but getting to the beach is also quite easy and the staff very accommodating to arrange transport should one desire to go to the beach.

I would go for walks outside the hotel grounds and found it very rustic and very interesting. The old houses often had stone walls with glass mixed in with the stones and cement making for some fun photography. I saw a family of peacocks and other beautiful birds. One needs to wear sensible walking shoes because the Goaan country-side has rocky roads. ...but it is worth it to see the lovely scenery.

I was delighted with my room that had a wonderful balcony. My room had a water boiler with all the fixings for coffee and tea; a small refrigerator.... and what I really loved was the very large bathroom. I was given extra coffee in my room every day after the first time when I asked the attendant in the hallway for another packet. It is abundantly clear that the staff love their jobs and are happy at the Hacienda de Goa..in turn, this means the customer will be very well cared for.

Hope you will have as great an experience as I did if you stay at the Hacienda de Goa.

Okay, to start with, we were very excited about our stay at Hacienda. We had booked 2 suites for 4 nights for the 26th Jan weekend. The booking process was smooth, Mr Thomas was thorough and professional, even arranging for airport pick up at a basic fee. Having read all the great reviews on Trip Advisor, we felt we had made a perfect choice for a family vacation, especially since we were traveling with a 6mnth pregnant woman and 3 kids under 7yrs. Unfortunately we were pretty disappointed with our overall experience. I ll try and sum it up as objectively as possible.

Location: Located on a deserted road, about 2 km from the nearest beach, one of Hacienda's biggest weaknesses is its location. You are dependent on the hotel to book you a car as there are no taxis available outside. The 100 mt road leading up to the resort is bumpy, rocky and lined with a couple of residential properties overlooking the resort. All good eating joints, beaches and nightclubs are a good 10-15mins/ 3-4km away. The area after 7pm is deserted and looks very unsafe.

Reception & Welcome: Though Mr Thomas was hospitable, his overall demeanor was very curt and inflexible (almost like a stern uncle!). We had booked 2 suites and unfortunately got the worst 2 possible. Both were right next to the reception drive in. The view from our bedroom was the reception area. When we asked for a change of rooms, we were told that all suites were booked. Because of the room location, we were disturbed with guests driving in and/or checking-in at odd hours of the night.
Rooms (Suites): I haven't seen the other category rooms so cant talk about them though from the outside they seemed pretty small and badly located (the classic rooms were on the driveway). The suites however are very spacious and well maintained. The bathrooms are large and clean and the bed rooms comfortable with a separate closet area. The suites also have a kitchenette and living area with all basic utility items. The kids loved the space!

Pool: The resort does have a lovely clean blue pool. But I must warn you, its a huge safety hazard with really rough spiky tiles on the border of the pool. The kids scratched and bruised themselves on Day 1, making it impossible for us to go again. The tiles used on the sides are absolutely unfit for pool usage. When we told Mr Thomas about it, he said that it was normal wear and tear and we must watch our kids!!! Another big downer of the pool is the lack of privacy. One side of the pool area faces the driveway with no plants or trees or high walls to conceal the pool. Anyone walking or driving up to the resort has full view of the pool. So did the residential houses on the driveway. So if privacy is what you want, then stay away!
Restaurant: We didn't eat much here, the food is over priced (a glass of milk at Rs. 100/- is really overpriced). My pregnant sister did try their breakfast once, but the lack of choice and average food quality was enough to dissuade the group to eat there. The restaurant shuts at 930 which again is pretty disappointing!

Service: Supposedly one of their biggest strengths but for us, one of the trip's biggest disappointments. On Day 1 they give you 3 bottles of water per room and thats it. We booked for 4 nights and paid 125$ (Rs 6100/-) a night, the least we expected was 2 bottles of water daily. When asked, we were curtly told that this was the rule. The high room cost doesnt include breakfast which is more or less mandatory these days. At 125$/night, you get room +bf at most top beach resorts in Goa so you do feel a little cheated. Lastly, being a beach resort, it is pretty much mandatory to give guests beach towels. When asked, we were very rudely told that no hotel in the world gives beach towels. Mr Thomas told us that he had travelled all of Europe and America and nowhere do they give beach towels. Totally untrue Mr Thomas, we too have done a bit of beachside travel and beach towels in resorts charging 100$+/night is pretty much expected. We were told to go buy beach towels from the market.
The final nail on the service was at checkout when we had to pay 2% extra just coz we were paying by card!! It was pretty preposterous to have that condition in a so called modern resort!! Anyways, by then we were pretty much done with the place and just paid up whatever was asked of us.

To sum it up, Hacienda is BLAND and recommended for those who dont travel much and are looking for a safe bet/ homely accommodation and dont mind over paying for it. For those who have travelled the world and expect a certain standard of service, location and facilities, this is not for you! The place doesnt have much of a character nor the energy of a true Goan resort.