While on a motorcycle trip, we stayed two nights at this hotel because we wanted to be close to the Barber Sports Museum and Talladega Race Track. My complaints are (room 123): a large amount of black ants came out of a hole by the bathtub. There was only one person on duty at the hotel and he gave me a can of Ant Spray to use. After I sprayed I took the can back and he was on the phone and appeared to be talking something personal rather than business. I pointed to the can and left it on the counter. He called later that evening and asked if I had taken care of it and if I had returned the can. The second day I asked the maid to only do the beds and towels. We returned later and the towels were done but not the beds and the maids were gone for the day. The indoor pool was cold but the jacuzzi was okay. The bottom of the refrigerator had a tray on the bottom full of water, defrosting? Would I stay here again, no. Especially not for the price. The only good thing was the windows are very thick and you could not hear the interstate traffic.

Very nice motel located within walking distance to several restaurants and fast food establishments. It is located off of the interstate but very quiet. The desk clerk, Winston, was friendly and efficient. We asked for a king room and were upraded to a king suite. Huge! The room was very, very clean and the beds were comfortable. There was also a microwave and fridge in the room. Didn't take advantage of the pool or hot tub but did check them out. Both appeared to be very clean. The complimentary breakfast was sufficient but nothing outstanding. We will stop again should we find ourselves going through Birmingham in the future.

I had reservations at this motel for over 8 months in anticipation of attending the first Indy Car Race at nearby Barbers Motorsports Park (a superb race track and museum). I made it through the Best Western website and had written confirmed reservations for a nonsmoking King Suite. When I called a day before departing to reconfirm, the receptiionist noted that the reservation was for a smoking room. I tried to correct this but was told that was the way it was as the motel was full. When I complained that I had written reservations in hand for months, Mark, the clerk, told me that he could not correct it.

Since both my wife and I have breathing problems in a smoky environment, I asked to speak to the manager, Glenda Jones, who said Best Western had made the mistake as that was the room reserved for me. I doubted the veracity of her excuse but she was unyielding and I told her to cancel my reservation and I would go find another motel down the interstate. Then she had the audacity to tell me I would have to pay for a night as the reservation called for 48 hour cancellation. (It did not, my BW reservation stated 4PM the day of arrival). When I tried to explain, she blamed it on BW. This was becoming very moronic so I called BW and they quickly corrected the problem and said Ms. Jones was in error and that they had opended a case file on the motel complaint.

Ms. Jones then called me and said she had just found a nonsmoking room for me. I told her I'd never stay at her motel.

We wanted to visit my mother in a senior facility and this was clearly the nicest hotel in the region. It was located right on the interstate, was nicely landscaped outside, had an indoor pool, a business room, a hot breakfast, and the room was well furnished with usual amenities. The owner and staff were friendly, polite, and helpful. There are several restaurants, fast food places, groceries and gas stations nearby.