This is by far the worst Holiday Inn Express I have stayed in. The front desk clerk was very unprofessional. This location advertises hot coffee 24 hrs. The coffee was made that morning and we arrived at 5:30pm. Desk clerk was unaware if they even had coffee prepared, needless to say the coffee was not hot. We get to the room, large stains on the carpet, curtains smelled of dust, air conditioner was so noisy you couldn't hear television. We finally turned off the ac unit and it smelled of burnt hair. I have never stayed in a hotel/motel where you can hear the guest in the next room use the restroom as you could there. The parking lot was extremely dark. Contacted Holiday Inn and Gen Mgr of this location was to contact me, didn't happen. It is very over priced for what they offer. We were so upset with the room we let at 5:00am.
- Holiday Inn Irondale
- Irondale Holiday Inn
