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Courtyard Birmingham Hoover – reviews, photos

3.0 of 5
1824 Montgomery Highway South, Hoover, AL 35244
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Courtyard Birmingham Hoover
Courtyard Birmingham Hoover
Courtyard Birmingham Hoover
Courtyard Birmingham Hoover
Courtyard Birmingham Hoover
Courtyard Birmingham Hoover
Ranked #7 of 8 hotels in Hoover
3.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    4
    10
    12
    7
    4
Date Rating
Clearwater, Florida
Top Contributor
57 reviews 57 reviews
Reviews in 36 cities Reviews in 36 cities
86 helpful votes 86 helpful votes
“NOT WHAT YOU'D EXPECT FROM COURTYARD”
3 of 5 stars Reviewed 23 December 2011

Staff at check were pleasant. My room needed better cleaning. There were shoe prints on bathroom floor and dust all over the room. Courtyard need to inspect this property if they are putting their name on it. This property is just not up to par. I got a great rate so I did not complain to loudly. I pity you full rate payers....

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernandina Beach, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“1st night great, 2nd not so much”
2 of 5 stars Reviewed 3 November 2011

Am a frequent business traveler. Hotel is older but nice enough. Breakfast is pricey ($10.99) so I opted for the nearby Starbucks both mornings. 1st night was fine, and I requested to have my sheets changed for the 2nd night - big mistake.
When I went to go to bed on night 2, I found bits of pot in between the sheets. Had to have the sheets changed at 11.30pm at night, got to bed late... and then only to not get my wake up call in the morning! It was frustrating. The management was apologetic but didn't offer anything else to make me feel better. Spoke with both the night staff when the issue happened and the general manager the next morning.
Best case scenario, the staff's just smoking on the job - worst case scenario, the pot was from another guest and the sheets hadn't been cleaned. Either way, not acceptable for a business quality hotel. I'm scheduled at the Hampton Inn around the corner for my stay next month.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“BED BUGS”
1 of 5 stars Reviewed 2 November 2011

We stopped here in late October 2011. We were given room 223. I always check for bed bugs and this was the first time I had ever found them! I found a live one in between the mattress and box springs. I took it down to the front desk in a cup and they acted clueless. They didn't know what a bed bug looked like. I told them they needed to google image search after I left and then call an exterminator. I can't believe Marriott isn't training their hotel personnel to be on the look out. We got our refund and RAN out the door. Gross place to stay.

Room Tip: Avoid Room 223 and check your beds carefully. Youtube has videos on what to look for.
See more room tips
  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask cunker about Courtyard Birmingham Hoover
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Plainfield, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Value”
4 of 5 stars Reviewed 11 October 2011

We stayed two nights over a holiday weekend. The hotel was very busy, but our room was quiet. The room was clean, the bed was very comfortable and the front desk staff were professional and pleasant. It was a good experience. We would stay there again.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask earlyriserct about Courtyard Birmingham Hoover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Senior Contributor
28 reviews 28 reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Nice, but not the best courtyard out there.”
3 of 5 stars Reviewed 7 October 2011

I've stayed here a few times and it's fine. This time my room was great, except the bathroom wall paper was peeling off. Also, they did not leave any soap or shampoo in the room. The staff was great, the breakfast was pretty good. The wireless was good as well. Great restaurants very close. I'll stay here again.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Courtyard Birmingham Hoover

  • Courtyard Hoover
  • Hoover Marriott
  • Hoover Courtyard
Address: 1824 Montgomery Highway South, Hoover, AL 35244
Price range (per night):* INR5,377 - 8,906

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