I had to make a quick business trip from Birmingham to Mobile and back. Not wanting to make the 11+ hour trip in one day I and needed somewhere in the middle to stay. I'm very glad I picked this hotel. I must admit that one of the reasons was because it was the most economical. This hotel is one of several that are near each other at the Greenville exit on I65.
I saw the availability on the Best Western Web site and called to make sure it was available. James, the front desk clerk, was extremely helpful on the phone and equally helpful when I arrived later that evening. Check in was a breeze. Everyone on the staff there seemed to enjoy working there, including the people who cleaned the rooms. I asked the manager (Mary, who was working the front desk in the morning) if it was rule that everyone had to be friendly and she replied: "we try."
The room was spotless. The wallpaper looked attractive and new. The carpet was spotless. It is an older hotel with the doors that face the parking lot and it was actually nice to be able to park in front of my door. The air conditioner's thermostat kept the room a steady temperature and even had a position so I could leave the fan running all night. The gas station / convenience store next door closed at 10, and even so, I never heard any noise from it. I felt very safe there. The bed was not the most comfortable but far from the worst. I would say the mattress was better than average for hotels in this price range. I do wish the pillows were a bit smaller but they did their job.
The sink area has a lot of counter space and the tub / shower is a fiberglass unit that was clean. It had the new type curtain rod that gives a bit of extra room. It had a water-pic shower massage that was simply wonderful with plenty of hot water.
The TV is the old style television (I think about a 32") but the picture was good. They have either cable or satellite with HBO. One feature I like is the ease I was able to turn on the closed captioning. It works either with or without the television being on mute. And since I'm partially hearing impaired, I'm sure the people in the next room were also greatful. But then I never heard anything from any of the rooms.
The breakfast area was also spotless and offered a better selection than many hotels today. The bagles were fresh (with cream cheese and peanut butter to go them) and, of course, the fix-it-yourself waffle iron. They have a good selection of cereals and bread for toast. They also have biscuits and hot gravy, hard boiled eggs, and three types of juice -- and decalf and regular coffee. It was nice to have the free copy of USA Today to read during breakfast.
Would I stay here again? Absolutely! Other hotels within eyesight of this one were anywhere from $30 - $100 more per night. I doubt I would have had a better night's rest.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC