I stayed here for 5 nights on business. Whilst not horrible, it certainly was not the most pleasant stay I've ever had in a hotel.
The hotel itself is old, and has a mish-mash of rooms. I visited the rooms of numerous colleagues, and all the rooms were vastly different. My room for example had a queen size bed, but no window. Another colleague had a window...but a single bed. Another colleague 2 single beds, no window. You get the picture. The bathroom was dated, but functional. The TV picked up a number of channels, some in English. The mini-bar had a modest selection at reasonable prices, though compared to what you could get on the street, it was typically pricey. The washing service was also pricey, but came back clean and pressed and on time. There was an in-room safe; it did work. One drawback was the smell of mothballs in the room was a little strong.
It was as clean as I expected an Indian hotel to be. Clean enough, but not sparkling. I can live with that. The bed was hard as a rock too...I prefer a soft bed.
The hotel staff were helpful, and did everything we asked of them. Still, somethings belie the bureaucratic nature of India. Paying for a beer in the hotel bar (really a small cupboard) was something of an effort. Money had to be triple handled and came with a dot-matrix print out on A4 paper of the receipt. All for a 100 rupee beer. Getting internet access was interesting. Though the hotel had wifi, the blocks were 24 hours continuous service, not an elapsed time. Moreover, the login method required a text message to be sent to a mobile phone with a code, which worked for me with my international roaming, but others could not and had to get hotel staff to help.
Breakfast was pitiful. I had white toast and jam and instant coffee each day, though there were hot options.
The location of the hotel is not brilliant either. There are no restaurants nearby, nor any really useful shops (a few small stalls selling drinks and chocolates etc), and some high-end fashion shops. There is a Barista coffee house around the corner that serves good coffee and reasonable attempts at Western fare if curries are getting to be too much. It is walking distance to the Victoria Memorial, and a modest walk to Park Street where more restaurants and stores abound (I recommend Peter Kat restaurant).
The biggest gripe is the price. At $110USD appx per night, I expect a little more than a cell-shaped room with no window and a simple breakfast.
I certainly wouldn't stay here again given the choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC