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Fairlawn Hotel – reviews, photos

13/A Sudder Street, Kolkata 700016, India
Hotel amenities
Fairlawn Hotel
Ranked #12 of 171 hotels in Kolkata
4.0 of 5 stars 136 Reviews
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136 reviews from our community

What travellers say about this hotel
  • Staff were friendly(3)
  • Very clean(3)
  • Great Place(3)
  • Ground floor(3)
Traveller rating
    30
    54
    25
    15
    12
Only show reviews for Family (15) | Couples (46) | Business (6)
Date Rating
Melbourne, Australia
Top Contributor
62 reviews 62 reviews
Reviews in 52 cities Reviews in 52 cities
149 helpful votes 149 helpful votes
“An institution that grew on me”
4 of 5 stars Reviewed 12 February 2012

This was our second trip to Kolkata and we knew this hotel and its big reputation. We didn’t stay there the first time, but we did this time, and I’m glad of it.
While I wouldn't describe it as luxurious accommodation, it was characterful, well run and friendly.
First, the driver we requested was at the airport to collect us when we arrived in Kolkata. The reception was good, although I was a bit disappointed with our room when we arrived after a long trip from Australia. Given the rooms were said to have been "renovated" recently, I expected something a bit more polished. BUT it's important to remember that this is a period property, and what you don't get in modern amenities and up-to-date comforts, you get from a sense of history, quirkiness and character.
We had a spacious double room at the back of the hotel. It was basic but the bed was firm and well made, which we like, with clean and well maintained linen. The furnishings, while old, were in good condition and all we needed. However, at night there was noise from the buildings immediately behind the hotel, which started again first thing in the morning. There was also a street light framed in one of our windows that made it difficult to sleep (there was no curtain to cover it) so we had to move the bed a bit, so my husband didn't have to look at it from bed.
The bathroom, while basic, HAD recently been renovated as a wet room, and the shower worked well and it was all, again, very clean.The TV was old, but there was a "digibox" and we had the best choice of TV stations for us in a four-week trip (great if you don't travel with an iPad etc and you want to watch English language news and the Australian Open tennis). There was also wifi.
There is a large and well managed team servicing this hotel. Somebody who knows the place better than I told me that when the Smiths are not present the service is not as good. The Smiths (Mrs Smith and her daughter Mrs Fowler) WERE there when we were staying (Mrs Smith turned 91), and it all went smoothly. Their manager has been there for years, and seemed very knowledgeable and competent.
The breakfast was so-so, and the beer garden - famous around the city - had a nice feel but limited menu for somebody who doesn't drink beer.
But the longer I was at this hotel, the more I liked it for its basic comforts, reliability, central location and character. It does seem a refuge in the middle of a city that can be – as we say in Australia – “pretty full on”. It’s great value, and I would stay there again if I were to return to Kolkata.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kottayam, India
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Well managed and Serviced”
5 of 5 stars Reviewed 6 February 2012

Fairlawn a well managed and serviced small property near to Indian museum in Sudder street just few meters away from crowded main road.
January 1st week I stayed there. My room no-7 is in first floor. Common spaces in first floor decorated carefully, showing the past glory. Bath room was neat and clean.
Except me all guests were from Europe. Evening tea time I found, they took all the space in open air restaurant.
Service done by the front office should be appreciated. I had to catch morning flight, they arranged early breakfast for me, before the normal time.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cirencester, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“Unique oasis for all nationalalities in the hub of activity”
5 of 5 stars Reviewed 2 February 2012

This is a unique hotel..read the website.Here you can relax,meet with friends,experience nice staff and good service.There are only 8 rooms,so book early.Young Indians come here as well as a chique place to meet..so there is a good buzz in the evenings with the mix of international travelers of all ages.You will not get an experience like this anywhere else in Kolkata..or possibly anywhere else in India.It's not a grand/bland/modern hotel..so unsuitable for the demanding businees person or spoilt companion.
Traditional English breakfasts and tea included in relaxed and comfortable surroundings.Eat out in evenings is best.Some rooms are Palatial and hot water is always avaliable.There are many rooms downstairs and upstairs to relax.Wi-fi aaliable.

Room Tip: The nicest hotel i have been too in India for many reasons.You will be pleasantly suprised. Book we...
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Bude, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“A Kolkata landmark”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

I agree with the majority of the positive reviews. This hotel has to been seen to appreciate it. It is like walking back into colonial days. Certainly there are signs that it needs some updating. The photocopier at reception, for example, is on its last legs. Bathrooms need some attention. But considering the cost, the great location and the helpful reception staff this hotel is not only an experience in itself but excellent value for money.

It is more like sharing someone's house than staying at a hotel. The owner, Mrs Fowler, is in evidence each day. Whilst she is 'mature' she still takes great pride in her hotel, which is also her home.

I read that the coffee is poor. Not being a coffee drinker I relied on my wife's opinion which was the coffee was the best she had tasted in India!

We stayed only two nights and wshed we had stayed for longer. Strongly recommended.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stockport
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“A throwback to the days of empire”
3 of 5 stars Reviewed 23 January 2012

Walking into the Fairlawn Hotel was like a childhood memory of a visit to an eccentric, eldery relative's house, but with everything "super-sized". Unprepossing from the road, the interior is far grander than you might expect and is replete with elegant colonial features. The decor is decidedly tired and you will either think it adds to the period charm or is in need of serious renovation.

This is a family business and it has been run that way for decades. Every square inch of the magisterial lobbies and staircases is hung with pictures and newspaper cuttings from a bygone era, mostly of the owner (Violet) and her family posing with distinguished guests. The sheer quantity of period furniture on display is mind-boggling - I have no idea if any of it has any value, but it certainly looks impressive.

The same theme continues into the bedrooms, which are absolutely vast. You will feel as though you have an entire suite. The beds are luxurious but the bathrooms need updating.

Overall there's clearly a great deal of pride on display on the part of the owner, but it's a shame this doesn't always extend to her staff. Whilst we found the reception staff and the gatekeepers to be very pleasant and helpful, the waiters were universally surly and the table service sloppy.

The hotel has an excellent location on Sudder St. There are all kinds of useful amenities within 2 minutes' walk - minimarkets, bookshops, internet cafés, restaurants, laundry service and the main post office. The sights of Calcutta are probably a little too far to walk but taxis are ten a penny (and are all part of the experience!)

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Fairlawn Hotel

  • Fairlawn Kolkata
  • Hotel Fairlawn
  • Fairlawn Hotel Kolkata
Address: 13/A Sudder Street, Kolkata 700016, India
Price range (per night):* INR2,700 - 4,500

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