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The Oberoi Grand – reviews, photos

5.0 of 5
15, Jawaharlal Nehru Road, Kolkata 700013, India
Hotel amenities
The Oberoi Grand
Ranked #1 of 171 hotels in Kolkata
4.5 of 5 stars 431 Reviews
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431 reviews from our community

What travellers say about this hotel
  • Very good(24)
  • Thai restaurant(20)
  • Swimming pool(16)
  • New market(12)
  • Old world charm(11)
  • Star hotel(9)
  • Rooms are spacious(8)
  • Business trip(6)
  • Pleasant stay(5)
  • Best hotel(5)
Traveller rating
    332
    76
    16
    5
    2
Only show reviews for Family (53) | Couples (101) | Business (179)
Date Rating
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“A wonderful hotel in a great city”
5 of 5 stars Reviewed 1 February 2012

Given the hundreds of positive reviews of the Oberoi Grand it seems rather superfluous to add yet another but we so enjoyed our stays there that we feel the “Grand Dame of Kolkata” deserves yet another bouquet.
We stayed in late December 2011 for 5 nights and then again in mid January 2012 for another 3 nights. Both stays were purely for leisure and effectively bookended an enormously rewarding holiday to India. Kolkata, our favourite Indian city, is like few others in the world. It can be frantic, noisy, dirty, confronting, and yet wonderful all at the same time. To fully appreciate it you really need opportunities to take a break from it, and just relax for bit – this is what the Oberoi affords the traveller, a quiet zone of calm and beauty amid the hubbub that is Kolkata.
In terms of amenity the Oberoi is superbly well located, if you are feeling energetic you can simply walk to many of the major sights (e.g. the Indian Museum, the BBD Bagh area, Park St). If not feeling like the exertion catch a local yellow taxi for very little, the concierge is always happy to call you one and we never experienced any pressure to use the more expensive hotel cars. If you want to get around the city FAST along the north-south axis then just use the metro (the Esplanade stop is just 50 metres north of the hotel) – this is great for instance to visit the Rabindranath Tagore family home (now a Museum) with the metro trip from Esplanade to Girish Park costing the princely sum of just 4 rupees (8 cents!). Too few westerners use the metro; we found it efficient and no more crowded that most metros – sometimes we even got a seat. Women travelling alone can use the “Ladies Only” sections provided in many carriages.
But back to the hotel itself. All aspects of the hotel are excellent: the rooms are elegant and comfortable, the food (both Indian and Thai) really superb, and the staff without exception warm and friendly yet thoroughly professional. What was very important to us (and one of the main reasons we chose the Oberoi Grand) is its layout and structure; it is not just another high rise luxury hotel with lobby and lifts. Rather it is low rise (occupying most of a city block), it has wide walkways surrounding an open central garden with pool, and its history is reflected in the wood panelling, use of stone, and choice of fittings throughout. Though now quite modern it reflects its heritage from the days of the British Raj without trying to be a museum.
And yes, you will pay for all this, but no more than you will pay for any very good hotel in most major cities of the world. So what else can we say, a really great hotel. We only bother writing reviews for hotels we think are something special and the Oberoi in Kolkata certainly is that!

Room Tip: As mentioned by other reviewers the rooms facing the pool and courtyard certainly are quieter during...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEORGE KURUVILLA, General Manager at The Oberoi Grand, responded to this review
26 February 2012
Dear Trip Advisor Member,

It was a pleasure to have you stay at The Oberoi Grand Kolkata recently. Thank you very much for taking the time to review us on Trip Advisor.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests. Our endeavour is to offer excellent accommodation, food and prompt service to all our guests and my team and I feel privileged that you have considered writing this review.

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back to The Oberoi Grand and Kolkata.

Best Wishes

George Kuruvilla
General Manager
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Lush stay in Kolkata”
4 of 5 stars Reviewed 29 January 2012

Fancy hotel in a nice location in Kolkata. Has two different restaurants and a bar on site, nice open courtyard with a pool, a spa, and fairly ok internet connectivity. The food I had there was pretty good and the staff was helpful. The hotel car was a ripoff though, but then again everything in this hotel are "New York prices" so I guess it's to be expected :)

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEORGE KURUVILLA, General Manager at The Oberoi Grand, responded to this review
2 February 2012
Dear Trip Advisor Member,

It was a pleasure to have you stay at The Oberoi Grand Kolkata recently. Thank you for taking the time to review us on Trip Advisor.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

Whilst I have noted your feedback about the charges for the hotel car I would like to assure you that we have a very competitive price for our chauffeur driven air conditioned limousine service by AVIS which we provide our guests. We will however certainly look into the pricing once again.

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back to The Oberoi Grand and Kolkata.


Best Wishes

George Kuruvilla
General Manager
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Impeccable!”
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

I stayed at the Oberoi Grand Kolkata (my second stay) for four nights in January 2012. Everything was outstanding: the room and its amenities, the very professional and caring service. The morning wake up came with coffee or tea and cookies. To stay in a historical hotel in the historic center of Kolkata is a rewarding privilege. And the hotel is like a haven from the overwhelming exotic chaos that is Kolkata..

Room Tip: I asked for a high floor facing the swimming pool. This ensures quiet.
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEORGE KURUVILLA, General Manager at The Oberoi Grand, responded to this review
4 February 2012
Dear Trip Advisor Member,

It was a pleasure to have you stay at The Oberoi Grand Kolkata recently. Thank you for taking the time to review us on Trip Advisor and for appreciating the hotel and its team.

“A perfect morning leads to a perfect and productive day”. A personalized wake up call accompanied with tea or coffee and “breakfast on the go” service is specially tailor made keeping this in mind for our guests may miss their breakfast due to hectic schedules.

Thank you for choosing to stay at The Oberoi Grand and we look forward to the opportunity of welcoming you back in the not so distant future.

Best Wishes

George Kuruvilla
General Manager
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Indian
Top Contributor
66 reviews 66 reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
“Grand and Expensive”
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

The hotel is one of the most renowned landmarks of Calcutta(Kolkata). This was my first stay at this hotel although earlier I had attended a few conferences here. The hotel was booked by my office so there was a good discount on the rack rates.
Most of the people I met here were on their 2nd or 3rd visit.
There is nothing more to mention apart from what has already been mentioned by the previous reviewers. The food and service are excellent and the staff here go out of the way to make your stay comfortable.
Only gripe is that the charges at the hotel are over the top for Kolkata.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 8 more reviews by WanderingIndian for Kolkata
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEORGE KURUVILLA, General Manager at The Oberoi Grand, responded to this review
2 February 2012
Dear Trip Advisor Member,

It was a pleasure to have you stay at The Oberoi Grand Kolkata recently. Thank you for taking the time to review us on Trip Advisor.

The Oberoi Grand is referred to as the “Grand Dame of Kolkata” which depicts the old world charm and the Victorian culture.

Our pool side rooms have a great view of the swimming pool which has often been termed as an “oasis” by most of the guest. Our Thai restaurant has been awarded as the best specialty restaurant of the city. The hotel is located next to the famous “New Market” of Kolkata. It is a preferred hotel of both our leisure and business travellers as it is located in the business hub of Kolkata.

Most of our guest would stay with us on their return visit to Kolkata as we believe in providing all our guest - “ A home away from home”

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

Our endeavour is to offer excellent hotel accommodation, food, service and technology to all our guests. Hotels rates in this category in Kolkata are quite competitive and economical when compared to other metropolitan cities in India. We also have special packages and offers from time to time.

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back to The Oberoi Grand and Kolkata.


Best Wishes

George Kuruvilla
General Manager
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Madurai, India
Top Contributor
56 reviews 56 reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed 25 January 2012

I liked this hotel very much, pleasant stay and comfortable rooms. Located in heart of city. Good good & breakfast, good swimming pool. But bit expensive. They offer early check in for Jet airways guest. Hotel taxi is too expensive. They asked me about Rs. 1500 for to and fro to Howrah station which is just 2 kms from the hotel. I took a cab outside which caused only Rs. 20 for me.

  • Stayed February 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Volcanoking for Kolkata
Ask Volcanoking about The Oberoi Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEORGE KURUVILLA, General Manager at The Oberoi Grand, responded to this review
2 February 2012
Dear Trip Advisor Member,

It was a pleasure to have you stay at The Oberoi Grand Kolkata recently. Thank you for taking the time to review us on Trip Advisor.

The Oberoi Grand is referred to as the “Grand Dame of Kolkata” which depicts the old world charm and the Victorian culture and our pool side rooms have a great view of the swimming pool which has often been termed as an “oasis” by most of the guest.

We understand that our business travellers often make day trip for which they have to take early morning flight and in order to comfort them we do offer early check in whenever possible. The limousine service offered by the hotel is through AVIS but we also have a tie up for town cars which are more economical then luxury. I apologise that this option has not been provided to you.

We are grateful for your appreciation of the services provided by the team Thank you for having stayed with us and we look forward to the opportunity of welcoming you back to The Oberoi Grand and Kolkata.

Best Wishes

George Kuruvilla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Oberoi Grand

  • Oberoi Grand Hotel
  • Oberoi Grand Kolkata
  • Oberoi Kolkata
Address: 15, Jawaharlal Nehru Road, Kolkata 700013, India
Price range (per night):* INR9,186 - 32,262

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