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The Park Kolkata – reviews, photos

4.5 of 5
17 Park Street, Kolkata 700016, India
Hotel amenities
The Park Kolkata
Ranked #17 of 171 hotels in Kolkata
3.5 of 5 stars 273 Reviews
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273 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Night club(5)
  • Star hotel(5)
  • Business trip(5)
  • Best hotel(4)
  • Coffee shop(4)
  • Next morning(4)
  • Wide variety(3)
  • Reception area(3)
  • New market(3)
Traveller rating
    75
    94
    54
    29
    21
Only show reviews for Family (25) | Couples (34) | Business (186)
Date Rating
delhi
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“location-location-location”
3 of 5 stars Reviewed 13 February 2012

well title says it all. very park like interiors- jazzy and don't inspire confidence initially but then u get used to it. easy to miss outside. at the edge of park street. road is a nice hangout. oxford book shop will keep u busy whole day. food is good. room service is also nice though a bit expensive. happening place, good disco,spa was a let down, too much talk and shout. and of course quality of experience was amiss. Saturdays can be killing. take rooms away from disc and high floor, but no guarantees. rooms are small and dark. just basic. designers have been short on function and high on style.it was a standard 4* hotel years ago, the transformation is generational.
p.s. takes more than an hour from hotel to airport, so plan accordingly. take it for short stay.

Room Tip: high floor , black side which is away from disc.
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ashgood about The Park Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pramode Bhandari, General Manager at The Park Kolkata, responded to this review
17 February 2012
Dear Guest,

Thank you for your recent stay and valuable feedback.

We sincerely appreciate your feedback and assure you that the entire team would work upon the scope of improvement in the areas mentioned by you.

I has been our endeavor to ensure that each and every guest has a memorable stay however we do understand that we could have done a lot more to enhance your experience.

I assure you to bring about changes and we look forward to your visit back to The Park Kolkata soon.

Warm Regards
Pramode Bhandari
Executive Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Top Contributor
52 reviews 52 reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“Pricing was atrocious!!!!”
4 of 5 stars Reviewed 11 February 2012

I had recently visited Kolkatta when there was a doctor's conference and every hotel in Kolkatta was booked. I was shocked to find The Park charging me Rs.15,000/- per night for a superior room. On checking the room, I found the paint peeling off on the writing table, the room was too small to be called a superior room and the dining table of glass was cracked. I complained to the management saying that I had stayed in better rooms @ Rs.5000/night in the same hotel and all they could say was that that pricing was not applicable since it was a doctor's conference and all rooms in the city were booked!!!

A rip-off, I tell you!!!!

Room Tip: Ask for the rooms in the new renovated wing!!!
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by KarimiMantri for Kolkata
Ask KarimiMantri about The Park Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pramode Bhandari, General Manager at The Park Kolkata, responded to this review
17 February 2012
Dear Guest,

Thank you for your recent stay and valuable feedback

Please accept my sincere apologies for all the inconvenience caused to you during your recent stay with us.

I have taken the liberty to share your valuable feedback with all my colleagues. We are looking into all the issues caused very minutely and would immediately instigate corrective action, hence would ensure that no guest in future ever faces any such problems.

Request you to kindly allow us the privilege of having you at The Park Kolkata once more and hence give us another opportunity to exhibit the changes and improvements.

Looking forward to your visit.

Warm Regards
Pramode Bhandari
Executive Manager
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Gurgaon, India
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“I am in love with this place!!”
5 of 5 stars Reviewed 10 February 2012

I have stayed there so many times. Whenever i visit Kolkata i prefer staying at this place. Love the gym, someplace else, tantra, pool and everything about this hotel. This is a happening place for bachelors to stay. Nice eating options around the place.

Only bad things i could find were: On weekend music is too loud in tantra that its annoying on some of rooms at lower floors. there is problem with entrace of hotel where there is less space to walk.

Room Tip: Any thing on the higher floor
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  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ChiragDua about The Park Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pramode Bhandari, General Manager at The Park Kolkata, responded to this review
17 February 2012
Dear Guest,

Thank you for your recent stay and valuable feedback.

It is indeed a pleasure to note that you had a memorable experience and that you enjoyed every bit of your stay with us.

This encouraging feedback from such an esteemed guest would go a long way in motivating the entire team at The Park Kolkata to further excel and ensure that each and every guest has an equally memorable stay.

Thank you for your kind words and we sincerely hope to have you very soon back with us at The Park Kolkata.

Warm Regards
Pramode Bhandari
Executive Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“LObby looks nice rooms suck”
2 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

Our first trip to India was to Kolkata for a friends wedding. This was recommended by locals but we really had no idea what to expect from Indian hotels. We were pleasantly surprised by how modern the facilities looked and the great location on park street near shops and restaurants. However spalled by the room. We were apparently "upgraded" but:
Room was barely bigger than a king sized bed. our window faces right next to another detrepid building. The floors are all cheap hardwood and walls paper thin so you can hear everyone else walking around on the floors and closing their doors. The shower drain was plugged so after a shower, the water would leak out and into the room itself. Oh and the hot water doesn't work.

I think all of this would have been forgotten if the staff would have been friendlier and listened to our concerns and get us another room - instead they were rude and made us feel like we were troubling them. They kept saying they would call us to give us an update or ask us to check back but then there would be no changes.

This place is horrible. Only reason I did not give it 1 star is because their gym pool and restaurant is very nice.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jimbomania about The Park Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pramode Bhandari, General Manager at The Park Kolkata, responded to this review
3 February 2012
Dear Guest,

Thank you for your recent stay and valuable feedback.

It is really disappointing to note that we could not meet your expecations during your recent visit to The Park Kolkata. It is our endevor to ensure that every guest staying with us has a memorable experience and really enjoys the service and facilites rendered at The Park Kolkata, however I do understand that we could have gone a long way in making your stay comfortable.
I want to personally assure you that your feedback would go a long way in improving our services.

The entire team at The Park Kolkata joins me in requesting you to experience our hotel just one more time and allow us to exhibit how feedback from valued guests like you help us improve our services and eventually guest experience.

Looking forward to your visit.

Warm Regards,

Pramode Bhandari
Executive Manager
The Park Kolkata
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Mumbai, India
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“memories to be erased! A no-star hotel!”
1 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

A very disappointing stay in one of Kolkatta's oldest and well known properties. Check-in took over 30 minutes, and a few people had to wait over 3 hours (till 6 pm). The room was terrible and the glass windows were boarded up and hence no natural light. If I had not seen the commotion at the reception, I would have gone down to change my room. Luckily had to stay for one night only! The water in the shower was either very hot or very cold! there is no chance that I would stay in this hotel ever again! Even to get in from the main road, you have to go through a restaurant with a narrow path.......rubbish! Thumbs down! The noise from the inhouse disco kept me awake - had to sleep with the tv on to drown the noise.

Room Tip: The only tip is : avoid this hotel
See more room tips
  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask rayochoksi about The Park Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pramode Bhandari, General Manager at The Park Kolkata, responded to this review
3 February 2012
Dear Guest,

Thank you for your recent stay and valuable feedback

Please accept my sincere apologies for all the inconvenience caused to you and the group during your recent stay with us.

I have taken the liberty to share your valuable feedback with all my colleagues. We are looking into all the issues caused very minutely and would immediately instigate corrective action, hence would ensure that no guest in future ever faces any such problems.

Request you to kindly allow us the privilege of having you at The Park Kolkata once more and hence give us another opportunity to exhibit the changes and improvements.

Looking forward to your visit.

Warm Regards
Pramode Bhandari
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Park Kolkata

  • The Park Hotel Kolkata
  • Park Kolkata Hotel
  • Park Hotel Kolkata
Address: 17 Park Street, Kolkata 700016, India
Price range (per night):* INR6,833 - 15,123

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