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Kenilworth Hotel, Kolkata – reviews, photos

4.0 of 5
1 & 2, Little Russel Street, | Kolkata 700 071, India, Kolkata 122001, India
Hotel amenities
Kenilworth Hotel, Kolkata
Ranked #7 of 171 hotels in Kolkata
4.0 of 5 stars 120 Reviews
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120 reviews from our community

    Trip type
Traveller rating
    27
    65
    23
    0
    5
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Pleasant hotel with good staff”
4 of 5 stars Reviewed 5 February 2012 via mobile

Rooms well maintained but a little small for the price esp since we had the garden view room . Room service good and food came hot and as ordered.
Food was expensive . Same dishes served at our previous hotel in rural Bengal cost 10 times less.
If no pool is offered I think tariff could be lower .
But could not fault the staff.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, General Manager at Kenilworth Hotel, Kolkata, responded to this review
9 February 2012
Dear Guest

Thank you for your recent stay at Kenilworth Hotel, Kolkata. Your feedback is highly appreciated. We are happy to know that you had a pleasant stay with us and we got a chance to add on to the pleasant experiences that you had in the city.

Kenilworth Hotel is a premium accommodation of Kolkata which provides guests with par excellence facilities and services and is repeatedly suggested by the guest reviews we receive on this forum. Perhaps this information would help you to assess our services from a pricing point of view.

We look forward to welcome you back with us again.

Warm regards
The Management
Kenilworth Hotel, Kolkata
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bangalore
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
“Good Business hotel”
4 of 5 stars Reviewed 31 January 2012

I recently traveled to Kolkata and happened to stay at Kenilworth. This is the perfect example of a good business hotel. The location is very good, which is very near to Park street. Rooms are clean and well maintained.I would like the service to improve, but would definitly stay here on my next visit.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthKolkata, General Manager at Kenilworth Hotel, Kolkata, responded to this review
2 February 2012
Dear Guest

Thank you for the wonderful feedback following your recent stay with us. It is a delight to read that you have found the stay experience to your expectations. The suggestion is sincerely appreciated as we always stand to benefit from the reviews of our esteemed guests.

It will be a great pleasure to welcome you back at Kenilworth Hotel, Kolkata.

Warm regards
The Management
Kenilworth Hotel, Kolkata
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Mumbai, India
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Great location for business travellers”
4 of 5 stars Reviewed 25 January 2012

I visited Kolkata on business and this was a company booked accommodation. So will not comment on the value The best part about the hotel is its location, which is right in the middle of Kolkata's business district. On pleasant days, you can probably walk to Park Street, where a lot of businesses are situated. Rooms are well equipped and professionaly maintained and the restaurant downstairs dishes our good stuff, though I base this on the breakfast I had.

Parking maybe a little tight as the street is cramped. Also, you might run straight into a traffic jam, once you get out of the hotel.

Location is not suitable if your business is in Salt Lake. We had a horrible time getting to airport during the heavy rains.

  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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KenilworthKolkata, General Manager at Kenilworth Hotel, Kolkata, responded to this review
27 January 2012
Dear Guest,

Thank you for sharing the valuable comments regarding your recent stay at Kenilworth Hotel. It is a matter of immense pleasure to note that you have enjoyed a great stay at the hotel. Your kind remarks are a great support to the team who strives to give the most pleasant stay experiences to each of our guests. The appreciation on dining and rooms are received by the team with utmost gratitude.

Once again, we express our thankfulness for the positive review.

We look forward to welcoming you back to the Kenilworth Hotel, Kolkata.

Warm regards
The Management
Kenilworth Hotel, Kolkata
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New Delhi, India
Reviewer
3 reviews 3 reviews
“Good and Beautiful Rooms”
4 of 5 stars Reviewed 24 January 2012

I had stayed in Kenilworth during my visit to Kolkata in Nov'11. I found that the rooms were nicely decorated, cleaned and was spacious as well. I had a good experience with the room service as well as other staff. I found their garden beautiful and relaxing.
I think that Kenilworth is worth staying for the executives who are travelling for Business perpective.
Overall, I had a good experience staying at Kenilworth, Kolkata.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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KenilworthKolkata, General Manager at Kenilworth Hotel, Kolkata, responded to this review
27 January 2012
Dear Guest,

Thank you for choosing the Kenilworth Hotel on your recent visit to Kolkata. We are highly delighted to note that you enjoyed your stay with us. The kind remarks that you have shared about the living spaces, staff and services are highly appreciated and the team receives it with immense gratitude.

The positive review is a great support and acknowledgement to all the efforts that we put in to ensure a very pleasant stay experience to our guests. Once again, we express our heartfelt gratitude to your valuable feedback.

We look forward to welcoming you back with us.

Warm regards
The Management
Kenilworth Hotel, Kolkata
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“More catered for corporates than tourists”
3 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

A nice hotel, good rooms and a pleasant walled garden which was one of the main reasons we choose the hotel. However, the only smile we got was from the security guard on the front door. Guests werent allowed in the garden for 2 of our 5 evenings as they were hosting private parties for non guests which was unacceptable. Felt if we were being shepherded into our rooms. That and the fact that they loads of noise putting up a stage in the early hours one morning and a band that shook the hotel. I'd go there for a corporate party but certainly not as a guest. Almost forgot...barman blatantly filling the spirits up with water one afternoon. Not that funny when they charge Monaco prices for alcohol.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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KenilworthKolkata, General Manager at Kenilworth Hotel, Kolkata, responded to this review
24 January 2012
Dear Guest,

Thank you for choosing Kenilworth Hotel for your recent stay. We appreciate your feedback as we have always benefitted from the valuable responses of our guests. The concerns that you have brought to our notice are taken with utmost seriousness and will be investigated.

Kenilworth Hotel always strives to present its facilities and services to the satisfaction of our guests. We take pride in the fact that we succeed in the same as is evident from the positive reviews that we receive from our guests on this same forum. On your request we would have been glad to shift to another room that would have been more comfortable for you.

We have also made a note of the issues you have highlighted regarding our staff. Although, it is never our intention to give an unpleasant experience to our guests, we apologize that you have felt this way. We assure you that we will do everything to prevent the reoccurrence of any such instances.

We deeply regret the fact that you had a mix-up experience at the hotel. Please give us an opportunity to make amends for the inconveniences on your next visit.

Warm regards
The Management
Kenilworth Hotel, Kolkata
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Additional Information about Kenilworth Hotel, Kolkata

1 & 2, Little Russel Street, | Kolkata 700 071, India, Kolkata 122001, India
Price range (per night):* INR7,113 - 9,690

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