This really is an awful place. The corridors and foyer smell rank - the kind of smell that stays at the back of your throat; and I've not experienced service as bad as this in an Indian hotel for over ten years. Examples: when I arrived the room safe was still locked with the previous occupant's combination, and well over an hour passed between my request to sort this out and someone arriving. 97 minutes was the record for the time lapse between ordering a bottle of mineral water and its arrival.
The last twelve hours were the crowning glory. Arriving back tired at around 9 pm after a long day's work, I made the mistake of thinking it'd be easiest to eat at their rooftop restaurant. OK it was Saturday night and busy; but after being shown to my table, it took forty minutes for the staff to bring a menu ten yeards - half of which time they were huddled in a group with their backs to me.
I ordered Chicken Tikka and a Naan - which to be fair arrived quickly and tasted fine - but at 3 am I was woken by stomach cramps and violent diarrhoea, which continued through the night and all the following day.
I was due to leave for the airport at 6 on the Sunday evening, and according to their 24 hour chckout system I needed to check out at 3.30. I begged the front of house staff to let me have the room for the 2 1/2 extra hours, explaining my regular need for a loo and to lie down between the frequent visits - I even offered to pay for the extra time, which felt rch considering it was their meal that had started this. They were very surly, saying that it was 'not possible'. I eventually thought I had persuaded them , only to be hectored out of the room at 5.
After fourteen hours of extremely unpleasant food poisoning symptoms I felt too weak to carry my bags downstairs - and of course, front of house took some persuading to send someone up to fetch them ...
But here's the best bit: when settling the bill, even though I wrote THIS MEAL HAS GIVEN ME FOOD POISONING against the item in large letters - they charged me for it.
A truly unique experience, which I hope never to repeat.
Stay away at all costs
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC