Harrisons , the hotel looks good on the out side but absolutely terrible inside. The toilets are not cleaned, the toilet paper is inadequate and worst of all the water doe snot drain either in the wash basin nor when you shower...so you are in ankle deep water trying to shower!
The worst was the "breakfast buffet " which was a sad attempt bythe chef who did not even try to exercise the least bit f imagination to get a proper breakfast menu. The area where the breakfast was served was a sad banquet hall, with chair ssdtacked to one side, very stained carpet, tables with frayed edges, where the management could have atleast used table covers and worst fo all the plates were dirty...... when I wiped my plate with the paper napkin, a thin layer of grease came off..........appalling and replusive.
The bad part in this whole expereince was when the bathroom was flooding, I kept calling house keeping and no one turned up for a good 50 minutes! and because I complained, the housekeeping manager tried to offer me a free meal.... which Ithink was in extremely poor taste!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 January 2011
I regret for the incoveience caused to you.
You have mentioned there was a delay in attending to the flooding in the problem. The room was checked thoroughly before your arrival after the room was vacated by the previous occupants who checked out only at 3 pm on the day of your arrival. Since the problem would have taken atleast 30 mts for it to be rectified , Our Front Office Manager had offered you to be shifted to another room were you would have been comfortable . But since you preferred to stay in the same room .The problem was attended to and rectifed in your presence. Once again my apologies for the inconvenience.
Regarding the breakfast we have taken immediate action and necessary changes have been made.
Once again my sincere apologies for the inconveience caused.
Regards
Suresh Yadav
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC