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Fortune Select Palms – reviews, photos

4.0 of 5
142, Rajiv Gandhi Salai (OMR) | Thoraipakkam, Chennai 600096, India
Hotel amenities
Fortune Select Palms
Ranked #32 of 305 hotels in Chennai
3.5 of 5 stars 68 Reviews
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68 reviews from our community

What travellers say about this hotel
  • Business trip(6)
  • Very good(5)
  • Room service(4)
Traveller rating
    12
    35
    18
    2
    1
Only show reviews for Family (0) | Couples (4) | Business (59)
Date Rating
Berlin, Germany
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“An Oasis to Rest”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I had a great stay at the Fortune Select Palms.

My room was comfortable and spacious and equipped with flat screen tv, modern hairdryer, safe, ironing board and mini fridge (minibar) as well as a luxurious shower. Everything was in good condition and clean. Bottled water is complemantary; I found two new 500ml bottles in my room each day, with more water available upon request and in the gym.

At one point my phone was broken, but when reception coulnd't reach me, they promptly sent someone up to fix it. They did what they could, and I found a completely new phone in the room the next day.

The internet connection is not particularly fast, but stable enough to use VPN and do office work, which is good enough for me. (Wi-Fi only)

An outdoor swimming pool is available, although I didn't use it. I did use the gym (which was okay) and the spa (also okay). The Balinese massage was really good and very affordable.

If you plan to use the pool, please consider that the restaurant is facing the pool area; if you want a little privacy during swimming, avoid peak times (breakfast, dinner).

The check-in was fast and pleasant, which was much appreciated after a long journey from Europe. The check-out took a little longer.

Not everything went quite according to plan, but the people working there did their best to meet my requests. One of them even went to the post office to get some stamps for me and post my postcards, which otherwise would have been difficult for me. The service was excellent.

On top of that, I think I experienced the best housekeeping I have ever had in any hotel.

I would come again.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mkalfa about Fortune Select Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, Andhra Pradesh, India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Prime Location luxury stay but can be better”
4 of 5 stars Reviewed 20 December 2011

Hi have been to Fortune for one day, my flight was delayed and I had to check in at mid night 12.30 but it was very smooth with the helpful staff. But they can do better as a standard from ITC. No one seemed to bother to ask how was my stay while checking out.

The room amenities are good and its comfortable. During my stay I had to access internet urgently and my data stick was not helping me. I called up hotel reception for internet access and they said they will send out the person with the coupon. I had to make about 4 calls and it took about 30 mins for them to get it to me which made me disappoint.

Overall its worth staying there but standards can be improved.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DineshReddy about Fortune Select Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Top Contributor
88 reviews 88 reviews
Reviews in 47 cities Reviews in 47 cities
40 helpful votes 40 helpful votes
“Good value”
4 of 5 stars Reviewed 10 December 2011

6000 INR/night is good value for this hotel. Rooms are big will all you needs for leisure as well as business travellers. Breakfast is fine. There is swimming pool at restaurant level. Not much around the hotel so either you eat there or you have a car to bring you to an other restaurant.
Tried dinner at closed by hotel (still need a car) called Aloft. It was good.
Internet worked fine.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai, India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Needs improvement”
3 of 5 stars Reviewed 19 November 2011

The lobby is decent with polite staff but was not impressed with the room and had a suffocating feel to it. Breakfast was good specially of the south indian variety. Overall a decent experience.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask shyguy_9881 about Fortune Select Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
1 review
“Stay at Fortune Select Palms, Chennai”
3 of 5 stars Reviewed 12 November 2011

It was a very unpleasant experience initially when i was given the Standard room at the hotel, where I could find unfinished infrastructure followed by the sound of the AC which was too loud to be called as AC. It was altogether a "not worth for" experience.

Nevertheless, on complaining, they upgraded me to the club room, pool side, which compensated the unpleasant experience.

Room Tip: Must opt for a club room than standard......
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nittinmehta about Fortune Select Palms
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Additional Information about Fortune Select Palms

  • Fortune Select Palms Chennai
  • Fortune Select Palms Hotel
Address: 142, Rajiv Gandhi Salai (OMR) | Thoraipakkam, Chennai 600096, India
Price range (per night):* INR4,985 - 9,914

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