If a hotel would like to learn lessons in customer satisfaction and service, then the management should plan a stay at Ratnawali. Considering our dilemma of trains scheduled at inconvenient timings, the staff allowed free early check in and to my surprise a free early check out. No hotel in India is known to be so accommodating.
The breakfast was splendid and was included in my fare. The buffet had all the variety I could imagine and was at a very reasonable price. Although I did not dine at the restaurant, the prices in the menu were very reasonable. Going by delicious breakfast buffer I'd assume that the food in the hotel would also have the same standard.
The only downside were the bathroom fittings which could be improved. As such the amenities in the room were great considering the moderate pricing, an LCD TV, a great air conditioner, comfortable beds, all in all very pleasant experience.
The location is also quite good, rickshaw from the station would charge Rs 70/- whereas a car would cost 100-120 INR.
Room Tip: Ratnawali has a family room for 4 and its very spacious and affordable.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 December 2011
We are thankful to you for staying at Ratnawali. We are delighted to know that you had a pleasant and comfortable stay with us. Your positive feedback shall certainly serve as an inspiration and boost our spirits to provide the best of our services to all our valued guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC