We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hotel Cruz Royale

Hotel Cruz Royale – reviews, photos

Anand Commercial Centre, S V Road, | Anand Centre S.V. Road, Mumbai 400054, India
Hotel amenities
Hotel Cruz Royale
Ranked #209 of 357 hotels in Mumbai
3.5 of 5 stars 6 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

6 reviews from our community

    Trip type
Traveller rating
    0
    2
    1
    1
    2
Date Rating
Kolkata, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Coveniently located and a value for money”
3 of 5 stars Reviewed 23 July 2010

I booked this hotel for a business trip on two occasions and found it as a good value for my money spent.. It is very conveniently located to the Airport which was indeed very beneficial for my both the trips. It is although at adistance to the main commercial and office area in South Mumbai, but that was manageable as Icould start early in the morning for my work after havind a comfortable night sleep.

Price-wise it was quite a reasonable deal near the Airport. The service too was friendly. The room was spacious and pretty, the breakfast was good.

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Nidhu about Hotel Cruz Royale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
1 review
“Poor treatment”
2 of 5 stars Reviewed 18 March 2010

They are telling as get facilities of 3stars hotel, but found very poor performance.

Stayed March 2010, travelled on business
Was this review helpful? Yes
Ask AbinashHota about Hotel Cruz Royale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mumbai hotels

Residency Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d304617?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Taj Lands End
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d304604?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Resort
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d479536?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sahara Star Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d678272?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
JW Marriott Hotel Mumbai
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d299754?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
NJ
1 review
1 helpful vote 1 helpful vote
“NEVER AGAIN!!!”
1 of 5 stars Reviewed 22 November 2008
1
person found this review helpful

The room was dirty, the bathroom was foul-smelling and there was too much traffic noise in the room. We had already decided to check out when we had the horrible experience of a RAT who ran over our bed while we were sleeping and went into one of our bags. We had to trash everything from the bag! The hotel management was terrible as they did not even apologise for the RODENT incident . We hope to NEVER repeat this experience again! AVOID the hotel at all costs!!

  • Liked — Absolutely NOTHING
  • Disliked — Everything
  • Stayed November 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask NNDV about Hotel Cruz Royale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
“good base”
4 of 5 stars Reviewed 12 June 2008

I found this hotel throught the tourist information office in the domestic airport, I gave them a rough budget and I got the Cruz Royale.

I think that this hotel is a good base in Mumbai. I didnt shop too much in the area, there is a taxi stand directly outside (HAGGLE) and a lot of banks, though be careful of which ones you use some do not seem to take foreign cards even though they say they do. It is in quite a heavy traffic area but the noise didnt affect me that much. (the aircon was much louder)

Honestly the food is awful, and somewhat overpriced. Though I have to admit my penchance for northern Indian/ Punjabi food may of made me fussier, it was inpalatable, especially the fruit shakes. But most good restaurants are only between a 30-70 dollar rickshaw away. I do think that perhaps colaba may be better for sightseeing, but I loved the fact it was near to the nightlife (not next to but close enough). The hotel looks rough from the outside but my room was clean (the air con was a little too cold, but I turned it off in the end). I went out at night and felt safe, everyone was willing to help.

The staff are helpful, I had a problem with my card (over zealous fraud dept) and they were patient enough to let me use their phone free to sort things out (at least the first call anyway). And after checking out let me use my room to make some calls. Having clothes laundered and pressed was no bother at all.

I suppose there may well be better places to stay (the Ramee was nicer, but a lot more expensive) on a budget in Juhu beach I think it was a good call.

  • Liked — Staff and location
  • Disliked — too cold aircon
  • Stayed June 2008, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Shallu about Hotel Cruz Royale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Cruz Royale also viewed

Taj Mahal Palace
4.5 of 5 stars 986 Reviews
Mumbai, Maharashtra
Show Prices ABS:HotelCheckRates-d302179?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Oberoi Mumbai
4.5 of 5 stars 321 Reviews
Mumbai, Maharashtra
Show Prices ABS:HotelCheckRates-d304225?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Residency Hotel Andheri
4 of 5 stars 107 Reviews
Mumbai, Maharashtra
Show Prices ABS:HotelCheckRates-d578803?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 357 hotels in Mumbai, ranked by popularity »

Been to Hotel Cruz Royale? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Cruz Royale

Anand Commercial Centre, S V Road, | Anand Centre S.V. Road, Mumbai 400054, India
Price range (per night):* INR3,500 - 5,500

Owners: What's your side of the story?

If you own or manage Hotel Cruz Royale, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Cruz Royale
Show the lowest price for this hotel (from our partners)
Show Prices