I just have one word for it and it is pathetic. The room was lousy and not clean, the refrigerator was leaking all the time. Bed sheets haven't been changed since years and were torn and dirty. The hospitality level was zero and there was no peace whatsoever, i left the hotel just after staying one night, Would never recommend it.

The localization of the hotel is just perfect, very near to the most important attractions of Mumbay and in the center of picturesque, colonial Colaba. It may take even two hours to get to the international airport in the rush hours. Breakfast are rather poor, there is almost no choice but Masala Omelet with toast tastes great J The rooms are all right but there are differences in their standard and it’s better to check if you really got DeLuxe. Unfortunately found some cockroaches there. Service is OK, they’re trying.

Mumbai is notoriously expensive - The Regent is unfortunately no exception (it appears in the mid range in the Lonely Planet). After a disastrous first night, we changed hotels to the Regent. What a relief - a home from home; not only in the name.

For the excellent service we received, the friendly and helpful atmosphere, and the spotless, comfy room we thought this was great value for money. Definitely barter first - we managed to knock quite a bit off the price.

Breakfast is included and was nice enough. Definitely felt well slept, refreshed and relaxed after staying here.

I was a little worried after reading the bedbug revies, once we'd booked. However, we found the hotel to be very clean.

We did have a few problems. Although booking and paying for the room months in advance, making it clear we needed three single beds, we were initially givena small room on the top floor with a leak from the AC - the staff did not seem to think this wa a problem, but when we spoke to reception they moved us immediately. Unfortunately again to a small room, where the staff ahd problems squeezing in a third fold-up bed. Again reception assured is we would move rooms in the morning - wwe did, but late afternoon. This room was perfect (although again on the top floor, with signs of previous water damage on the ceiling).

Breakfast was adequate, although on our second morning the toast tasted stale, but still edible.

The staff were very friendly and good humoured, despite all our demands.

Although there is wifi in the rooms, there are no pc facilities for guests without laptops, but you can use the laptop at the sister hotel The Ascot (which also has the same staff, so they know you're from The regent).