My wife and I stayed at the Kohinoor Continental for a night at the tail end of a three week India trip. We arrived late in the evening and were flying home the following night. We were impressed by cleanliness of the hotel, good breakfast and especially by the service. The hotel provided us two way transport to the airport, arranged for a tourist taxi for us for the day, held our bags after checkout and even allowed us to use the health club to cleanup before leaving for the airport(after we had officially checked out). This very good service was given to us without the typical "hand out" we found so common in the rest of India. Would recommend to anyone, and would choose again the next time I find myself in Mumbai.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 January 2012
Dear Sam,
Thank you for choosing the Kohinoor Continental on your recent stay in Mumbai. It is indeed a pleasure to know that you enjoyed your stay with us. Your generous remarks about the hotel and its facilities are highly appreciated and would be passed on to the team.
As a team, we regard our guests with high esteem and always strive to give away the most pleasant stay experiences. Your kind comments are an acknowledgement to the quality of facilities and services, we always work hard to render.
We look forward to serving you again on your next trip.
Warm regards
Abhijit Chakravarty
Kohinoor Continental Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC