Have stayed at the Mirador on 5 occasions. Two excellent experiences, two terrible ones, one neutral.

What's good:
1) If you have business in Andheri East like I normally do, it's the perfect location. On the highway so it's less than 20 mins from either airport and across the road from Solitaire Business Park. Easy access to Goregaon, Powai and the suburbs as well.
2) Great breakfast- everything you could ask for
3) Renovated rooms with modern shower stall, furniture, TV
4) Price- great room rates for Mumbai compared to the room size/quality
5) The bellboys are extremely courteous and friendly...the only ones in the hotel

What's not:
1) They've got an extremely rude and unhelpful front office manager who doesn't even realise when she's rude and rigid. Claims she's been doing this to Mirador clients for 6 years. I wonder how many (like me finally have had enough)
2) Noise: Unless you are on a higher floor (like I was lucky enough to be a couple of occasions, then prepare for a night of listening to the room service/housekeeping staff talking incessantly and rattling carts and misc. items. In the morning wake up to the sound of Mumbai traffic as there's no buffer between the rooms and the highway and poor sound insulation.
3) Poor wireless connectivity
4) Poor problem solving capability. They are good at apologising but either lack the skills or the authority to take the simplest of remedies like most hotels in India.
5) Check-in and check-out procedures: The worst, most cumbersome and most time consuming that I have ever come across since the computerisation of hotel receptions!

I've got most of my company to shift hotels and I haven't stayed there since my last experience nearly a year ago!

This hotel had a handy location for the airport and free shuttle service. Service was excellent and buffet was great for breakfast, lunch or dinner. Had room service which was also fine but could have a larger selection.
Reliable wake up calls which is important and very good bellboys. They were helpful without being pushy and had good personalities.
Stayed there twice, second time on the 1st floor and the room was smaller and not as nice. Found the layout of the hotel to not be the best for sound quality in the halls as were woken more than once by loud guests.
Laundry service was helpful.
If you don't have a car to walk around and find anything useful is not easy to do.
GYM-awesome! Was one of the best gyms in a hotel that we found so we took advantage of that.

This hotel has good location with ample parking.Everything is excellent and you get warm welcome while entering .Rooms are also sufficiently big with good house-keeping.However room service rates are on the higher side and some dishes are even costlier than 5Star deluxe hotels.Staff at the front desk need to be more mature but Pallavi needs to be praised for her smiling & non-tiring approach.Overall one would like to be back in this property.

We only stayed for a night and chose this hotel as it's close to the airport. Very reasonbly priced for expensive Mumbai. New large hotel with a nice bar. Free taxi to airport.