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Hotel Highway Residency – reviews, photos

2.5 of 5
In The Lane of Chakala Cigarette Factory, Mumbai 400099, India
Hotel amenities
Hotel Highway Residency
Ranked #32 of 134 Mumbai B&B and Inns
3.0 of 5 stars 47 Reviews
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47 reviews from our community

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Traveller rating
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Date Rating
pune
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Tight on space but decent for a stop over”
3 of 5 stars Reviewed 31 January 2012

Best deal for a stopover before catching the connecting flight out. Booked the single economy room - this is not well advertised but there is a small mention of it on their website. Paid INR 1,727/- for a day which is extremely reasonable considering the proximity to the airport. Rooms are cramped but neat and you can see that care has been taken to keep it that way. Hot water is 24 x 7 in a extremely cramped washroom. Linen was clean but my stay was short - did see them do a change over for the few hours I was there on the next day.
Didn't attempt the breakfast and my food experience was extremely limited - having only tried the chicken sandwich and aloo paratha the day earlier. Was palatable and overpriced.

The manager, Jagdish is a helpful person and not in an overbearing manner. Drop to the airport would be INR 200/- but you may wish to check with Jagdish if this could be arranged complimentary. All major cards are accepted which was a relief and booking the room was over an email was hassle free.

Room Tip: None really - maybe the other rooms offer more on space
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stockholm
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Not my next choice...”
2 of 5 stars Reviewed 28 January 2012

Stayed at the Hotel Highway Residency just for one (very short) night. The flight from Goa was delayed and we got to the hotel around midnight. The rickshaw driver hardly found the place, it was dark but it seamed as if the hotel was on the shore of some slum (which of course is quit common in this particular city). The hotel was OK but not a very nice place to stay (and we only stayed for three hours!). But it was fairly cheep. We had a room for 4 people which was why we choose this hotel.

  • Stayed February 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MaxExhact about Hotel Highway Residency
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Highway Residency, Manager at Hotel Highway Residency, responded to this review
21 April 2012
Dear Guest,
Thanks for staying with us.

Normaly we ask all the guest to provide us their flight detail as per that we arrange airt pick-up free of charge.
In your case we may have not received your flight detail otherwise we surely pick-up your family from airport.
In mumbai many five star hotels are situated between slums.
Sorry if we hurt you.
Now this area is getting change by Airport Authority so, next time you may not find slum in this area.
Thanks & Regards,
Highway Residency Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Bradford, United Kingdom
Senior Contributor
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81 helpful votes 81 helpful votes
“Well it wasn't that bad....”
2 of 5 stars Reviewed 5 January 2012

Basic and somewhere to crash before your flight.

Cold shower was the worst bit....Helpful staff though and excellent telephone service. free pick up was on time and arranged a taxi which was also on time it cost 150.00 rps. Also the owner let me use the hotel personal computer to confirm and print off my boarding pass for the onward flight at no cost which I thought was really kind.
Rooms were very small as said before but what do you expect for the price. We found the attached restaurant food was ok and made us extra chapatis and naan bread when we needed it. The food was quite tasty and fresh made ...we had no bad effects later either lol

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask alishamoonbeam about Hotel Highway Residency
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Hotel Highway Residency, Manager at Hotel Highway Residency, responded to this review
21 April 2012
Dear Guest,
Thanks for choose our hotel for your stay.
We are sorry for cold shower.
We have central heating system. In morning it starts at 5AM till 10AM after that whenever guest ask for hot water we switch on the system immidiately.
Thanks for apreciate the food.
We have wifi for guest. Who don't have laptop we allow our computer to check their mail & take print out of tickets.
Hope to serve you again in future.
Regards,
Highway Residency Team
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Kolkata, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“"No plus points except its proximity to the airport"”
3 of 5 stars Reviewed 22 December 2011

The hotel is about a 10 min drive from the domestic airport and they have a free pickup facility but no drop facility. For early morning flights, taxis are readily available. This is practically the only thing the Hotel can advertise. The decor is minimal, the rooms especially the rooms on the ground floor are the smallest possible, the A.C is noisy and the setup is clean. The food is O.K but costly. The downtown business locations like Bandra are pretty close by. So if one is on business trip to Mumbai with barely any time to spend in the Hotel except for sleeping, this Hotel may just serve the purpose.

Room Tip: Rooms on the top floor are bigger and spacious
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  • Stayed February 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“you can't expect much near the mumbai airport”
2 of 5 stars Reviewed 5 December 2011

i didn't set high hopes on this hotel. this is where i spent my first night in india, and i only stayed here because i arrived at 2am and needed a place to crash right out of the airport- since it's about an hour away from the downtown area. the sheets were dirty and i left the lights on because i was scared of bugs.

it was cheap, relatively clean and had a bathroom. i wouldn't recommend this unless your expectations are as low as mine were.

  • Stayed January 2011, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel Highway Residency

In The Lane of Chakala Cigarette Factory, Mumbai 400099, India
Price range (per night):* INR2,279 - 3,279

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