Likes: Hotel very clean and palatial. Rooms clean and spacious. Very similar to Crowne Plaza hotel. Hot water 24/7. Right on the beach. Citibank ATM right across the street. Balconies that overlook beach.

Dislikes: Pricey hotel. Not a place to meet people. Serves "higher" clientelle who value privacy. One security guard indirectly asked for money. I told him I would if he would write a receipt so that I could show it to his manager. He backed down.

Neutral: Right on beach. Accesable by walking along an alley that leads to the beach.

Tulip Star should be down graded to 3 or 4 stars. I have previously stayed in the hotel twice. But it was a real shock this time. I stayed in the deluxe room - most expensive on the 6th floor. The room was in a terrible state and needs redecorating. There was problem with hot shower at times. The breakfast was not impressive and the restaurant staff need more training on customer care. Not staying there again for the room rate I paid. A rip off.

I had the misfortune of staying in tulip star hotel during a 15 hour layover in Mumbai. The hotel used to be the previous Centaur which was indeed a 5 star property 25 years ago. I am shocked at how the web sites on internet still classify this hotel as a five star property. On arrival, the lobby appeared fairly impressive but once I entered the room I got utterly shocked to see the sorry state of deterioration. The air condition was not working and a pedestal fan churned out humid air for ventilation. There were cockroaches crawling and I had to change my room. A terrible musty smell prevailed and the bathrooms had water clogging everywhere with the poorest qulaity of so called toiletries. Breakfast was a diasaster and the quality of food and presentation unbelievable. The waiters conversed loudly and service was nonexistent at its best. I just could not wait to check out and go back to the airport. Luckily it was a free STPC and I didnt have to pay anything as it would be a shame to spend even 1 rupee on this horribly deteriorated property managed by Air India which itself reflects the epitome of deterioration in standards of service and quality.