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Taj Mahal Palace – reviews, photos

5.0 of 5
Apollo Bunder, Mumbai 400001, India
Hotel amenities
Taj Mahal Palace
Taj Mahal Palace
Taj Mahal Palace
Taj Mahal Palace
Taj Mahal Palace
Taj Mahal Palace
Ranked #1 of 357 hotels in Mumbai
4.5 of 5 stars 986 Reviews
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986 reviews from our community

What travellers say about this hotel
  • Very good(23)
  • Best hotel(22)
  • Room service(20)
  • Sea view(18)
  • Heritage wing(14)
  • Breakfast buffet(9)
  • Pool area(8)
  • Great food(6)
  • Dream come true(6)
  • Business trip(5)
Traveller rating
    692
    203
    59
    15
    17
Only show reviews for Family (125) | Couples (300) | Business (303)
Date Rating
Bishopton, United Kingdom
2 reviews
Reviews in 3 cities Reviews in 3 cities
“Hotel filled with history”
4 of 5 stars Reviewed 12 February 2012

Situated opposite the gateway to India national monument this hotel is part of the history of the city of Mumbai.

The standard of service is excellent. Nothing is too much bother for the staff.

The pol area is small but the poolside restaurant offers a variety of meals as do the ten other restaurants the hotel offers.

The Harbour bar is the best of those on offer whilst the Starboard seemed quiet all the time.

Security given the terrorist attack is significant but is not obtrusive .

There are man more modern hotels in this area of Mumbai but I suggest none with the level of service and sense of history of this hotel.

Room Tip: Stay in the main holes rather than the newer tower
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Don't go!”
1 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

We were visiting Mumbai and decided to visit the Sea Lounge at the Taj for High tea. The service was bad and abrupt, food mediocre and the staff were always hovering around for tips.

The sofas and table were dirty. Hotel is living of its former glory and brand name. The restaurant managers are indifferent and do not bother to see if there are glitches in the service of their staff. Sea lounge also had a musty smell and the airconditioning was not working well.

Dine or stay at the Oberoi, Four Seasons or ITC.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hong Kong, China
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
“Great hotel”
5 of 5 stars Reviewed 12 February 2012 via mobile

A wonderful place to stay. Stunning architecture (ignoring the tower). Comfortable rooms, great service. Faultless.

Looking forward to staying again.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Brilliant”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Pretty much in central Mumbai, great architecture, very friendly staff and great rooms.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
“One of the grandest hotels in the world”
5 of 5 stars Reviewed 11 February 2012

I had the great pleasure of spending a week at the Taj in January for a work event and must say that it was a first class experience from the moment I arrived. International flights can arrive very early in the morning so I had arranged for the room by paying for the prior night. Ryan from the sales office treated me and my group like family all the way through and handled our event beautifully.

But back to the hotel experience. Other reviewers are correct in saying that it's a dramatically different experience staying in the 'Palace' section of the hotel vs. the Tower...if possible, stay in the Palace. I was on the top floor and had a partial sea view room which is also preferable to the garden view. Top floor rooms don't have particularly high ceilings (lower floors are better for that) but they're very quiet and graciously appointed.

The service was top rate. Very friendly staff from reception (check in was handled in my room...very nice perk) to the restaurant staff who quickly remember your name. There's also a lovely pool (though get there early for good seats if you want a day of sun), and a nice spa/gym. While I was there, the hotel was hosting a fashion show which some guests were invited to...very nice touch.

The Palace/Sea View rooms a more expensive but really make the experience.

Room Tip: Club level rooms bring nice perks with them (free cocktails, tea, breakfast) and are on higher, quie...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Taj Mahal Palace

  • Taj Mahal Palace Hotel
  • Hotel Taj Mahal Palace
  • Hotel Taj Mahal
  • The Taj Mahal Hotel
  • The Taj Mahal Palace Hotel
  • Taj Hotels
  • The Taj Hotel
  • Taj Palace Hotel
  • Taj Palace
Address: Apollo Bunder, Mumbai 400001, India
Price range (per night):* INR11,727 - 15,618

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