I stayed with my parents here for just one night, but my experience was bad enough for me to resolve never to come back here again. Starting with the directions to the property. They say it is just next to the Easy day mall, but it is actually not. It is in a lane after easy day mall. There are no sign boards or anything for anyone to get to the place. The check in was smooth, we got to our room, extra bed that we had requested promptly put. The room was not as clean as I would expect a 3 start property to be. And soon after the air-conditioner stopped working. I called the reception and someone comes after 10 mins tried to switch off and switch on the AC nothing happens goes saying that he'll send someone else and another 10 mins go by no one calling or nothing. It was terribly hot day and the room was becoming suffocating. After waiting for 10-15 mins when I called the reception again I was told that we are being shifted to another room.
We finally settled in our room with a working AC. When we checked in we had asked if we could lunch and we were told that there is menu card in the room. We call the room service to order and we find out that their kitchen in under renovation and they cannot provide us anything. Great, shouldn't we have been this before ?? They could not even provide tea / coffee ( we did not want to have the milk powder tea coffee, which can be made in the room).
The next day morning breakfast was complimentary, we went to have breakfast we were presented with a menu sheet for complimentary breakfast, which says I can order unlimited tea/coffee/ juices but I can order only 1 dish for breakfast anything other than that I would have to pay. Please someone teach them what is the meaning of complimentary breakfast.
On the positive good note, the breakfast was really tasty and the staff in the restaurant was very courteous and nice. But I would not stay in this place again.
- Also Known As:
- Mango Hotels, Mysore - Jayalakshmipuram Karnataka
- Official Description (provided by the hotel):
- Mango Hotels, Mysore - Jayalakshmipuram is located conveniently off the Hunsur Road, next to the Urban Oasis mall and BM Hospital, nestled within the quiet residential suburb of Jayalakshmipuram. The spectacular Mysore Palace, Mysore Zoo and the Magnificent Chamundi Hill which are just a few minutes drive from the hotel. Convenient short drive to the Hebbal industrial zone makes it an ideal location for Entrepreneurs / Business travellers. ... more less
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