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Hotel Swagat Palace – reviews, photos

F-2, Desh Bandhu Gupta Road | Karol Bagh, New Delhi 110005, India
Hotel amenities
Hotel Swagat Palace
Ranked #364 of 539 New Delhi B&B and Inns
2.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
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Date Rating
Baroda
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Hotel Swagat Palace,Delhi - POOR POOR POOR”
1 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

I booked this hotel through travelguru and checked the details on irctc and kingfisher hotels sections too. we booked online still room was not vacant once we reached there so they moved to some another hotel in next street only. that hotel room was terrible too. window was broken and there is no such 24 hours hot water facility. cockroaches all around in night time. next day we requested to originally booked Hotel - swagat palace to shift us back.
they changed our location and we moved to originally booked hotel Swagat palace
Trust me there is no such Palace if U go on name
Hotel room was booked in deluxe category but there was no such kind of deluxeness
again window was broken n ac was not fitted properly too so there are gaps every where
it was 3 degree C temperature so You can imagine the comfort n rest in that cold hotel
on top of it, there are no 24 hours hot water facility
so everytime when U want to use bathroom or for wash, you need to contact reception and then they arrange yr hot water.
rooms were not clean either
cockroaches are again the same... cos furniture is too tatty and old
service was ok

Do not book this hotel

bus station is close by but metro station is far
no taxi will available when U will needed one
rickshaws are there but they charges high n dont use meters

again

i would not advice any one to go n book this hotel

Room Tip: Dont just go on pictures on websites and book online
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bhopal, India
1 review
2 helpful votes 2 helpful votes
“Dirtiest and unsafe”
1 of 5 stars Reviewed 14 October 2011
2
people found this review helpful

Recently I visited the hotel with 3 families. Actually I booked hotel Aarthi in advance via Yatra.com . But one day prior to journey when I called them on phone for confirmation, they told me that some renovation work is going on and allotted me 3 rooms in Hotel Swagath, Karolbagh which is also a part of their business. The hotel was found in worst condition. Also suffocating, no window glass, found worms, mosquitos. Also the hotel is located in a small galli(Street) where theives are roaming and even they tried to snatch gold chain from one of my family member, She narrowly escaped by having injuries. Be Careful.

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Munich, Germany
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“what a poor location”
1 of 5 stars Reviewed 21 March 2011

The hotel is in a somewhat disappointing location. Transfer from the airport took a couple of hours due to a lack of exactly information where the hotel is located. My room was dusty and run down. The staff was obviously not interested in cleaning the room. After that i was looking for another hotel.

  • Stayed June 2010, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Don't stay here”
2 of 5 stars Reviewed 26 February 2011

Service of the hotel was quite good
Rooms were terrible, there was water leakage in each and every room
Location is the only best part about this hotel.
Rooms and bathrooms are not clean at all.
there is no inhouse kitchen of the hotel and the king of food they were serving was terrible

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ranny
1 review
1 helpful vote 1 helpful vote
“Terrible, Awful, bad Hotel. It was a nightmare!”
1 of 5 stars Reviewed 19 February 2011
1
person found this review helpful

Terrible Hotel. I booked thru cleartrip and reached there in the night. They told me that there is no room available. They put me in a room on the 4th floor. There was no eleveter and by the time I reached the room, I was breathless. Room was untidy and awful. The linens in the bed was used ones and they didn't bother to change them. I opened the toilet door and, alas, it was like a swimming pool, water flowing from the taps into the floor and then into the room. During my 12 hour stay, I did not use it even once, it was that unusable. Room was filled with mosquitos.
I requested them to give me wake up call to 6:00 am coz I needed to catch the morning flight, but none was bothered to do so. They promised me that they will arrange a taxi to the airport, but in the morning they were not even bothered to call a cab.
Over all it is a terrible hotel. I should have read the comments before making a booking there. Please don't waste your money.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Swagat Palace

F-2, Desh Bandhu Gupta Road | Karol Bagh, New Delhi 110005, India
Price range (per night):* INR556 - 889

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