I booked this hotel through travelguru and checked the details on irctc and kingfisher hotels sections too. we booked online still room was not vacant once we reached there so they moved to some another hotel in next street only. that hotel room was terrible too. window was broken and there is no such 24 hours hot water facility. cockroaches all around in night time. next day we requested to originally booked Hotel - swagat palace to shift us back.
they changed our location and we moved to originally booked hotel Swagat palace
Trust me there is no such Palace if U go on name
Hotel room was booked in deluxe category but there was no such kind of deluxeness
again window was broken n ac was not fitted properly too so there are gaps every where
it was 3 degree C temperature so You can imagine the comfort n rest in that cold hotel
on top of it, there are no 24 hours hot water facility
so everytime when U want to use bathroom or for wash, you need to contact reception and then they arrange yr hot water.
rooms were not clean either
cockroaches are again the same... cos furniture is too tatty and old
service was ok
Do not book this hotel
bus station is close by but metro station is far
no taxi will available when U will needed one
rickshaws are there but they charges high n dont use meters
again
i would not advice any one to go n book this hotel
