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Shangri-La's Eros Hotel – reviews, photos

5.0 of 5
19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Hotel amenities
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
Ranked #23 of 530 hotels in New Delhi
4.0 of 5 stars 387 Reviews
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387 reviews from our community

What travellers say about this hotel
  • Very good(14)
  • Breakfast buffet(9)
  • Room service(9)
  • Connaught Place(8)
  • Swimming pool(8)
  • Horizon club(5)
  • Star hotel(4)
  • Little bit(4)
  • Ground floor(4)
  • Public area(3)
Traveller rating
    178
    136
    40
    21
    12
Only show reviews for Family (45) | Couples (91) | Business (156)
Date Rating
Mumbai
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Location saves it”
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Small rooms, bad food, paper thin walls where you know every time your next door guest uses the flush and passable service. Was very disappointed with the hotel.
There was loud music playing for some wedding party and though I was staying on the 14th floor I could hear it as if I was playing the music. Mind you this was at 12:00 in the night. When I enquired with the reception they told me that it was coming from the Hotel next door.
GIven the room tariff it is surely not value for money. Stay away if you get a Taj Palace at similar rates or even for a bit higher (which you may actually!)

Room Tip: Choose from Rooms 1-10 on each floor.. the other wing is directly in the line of fire of the next do...
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  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask arsenal789 about Shangri-La's Eros Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thane
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 7 February 2012

I have been a regular guest at the Shangri-La property in Delhi over the past few years. Shangrila is one of my favourite place while travelling. They have always been very consistent in their service. They have a very international outlook and we can find people from all over the world there. food and rooms are excellent. Room services are very good and response to request is quick. Perfect place for business. I would highly recommend this property.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“nice rooms with a good view very close to the city centre”
4 of 5 stars Reviewed 31 January 2012

Have stayed in this hotel before. Although the lobby is unimpressive, the hotel scores well on its other aspects, Good F & B and an excellent SPA. The location is also ideal to many central Delhi business houses and for some sight-seeing. The rooms are spacious.
i must say that the reception was touch disorganised at check-in and kept discussing some aspect amongst themselves - made me feel a bit strange. But all in all, a hotel to be reco mended.

Room Tip: If an early sleeper, choose a room away from the banquet hall wing
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rayochoksi about Shangri-La's Eros Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good Hotel”
4 of 5 stars Reviewed 30 January 2012

Good Service, excellent food... not very far from the airport, residing near canaught place...
Overall a good place to stay in...

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sandeep1978 about Shangri-La's Eros Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
“Excellent hotel”
4 of 5 stars Reviewed 30 January 2012

A friend and I came to this hotel to pamper ourselves. It is in a great location, staff are super friendly. It was a bit more expensive then we could afford, but took full advantage of room service.

There is a club called Hype within the hotel, unfortunately we decided to try on Sunday night and it was closed. There is a bar on the ground floor island bar, which has comfy surroundings, but a little quiet on both nights we tried, and closes around 12:30 which is a shame.

Easy to get a taxi and access all sites, would recommend hiring a driver for around 1000 rupees a day.

We thoroughly enjoyed our stay and the service we received.

Room Tip: We was in a room that over looked the entrance on 15th floor and had great views of presidential pal...
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  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Whirlwind77 about Shangri-La's Eros Hotel
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Additional Information about Shangri-La's Eros Hotel

  • Shangri La Hotel New Delhi
  • Hotel Shangri-La
  • Shangri-La Hotel New Delhi
  • Shangrila Hotel
  • Hotel Shangri La New Delhi
  • Hotel Shangri La Delhi
Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Price range (per night):* INR9,560 - 21,398

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