if u wanna live in delhi close to the airport and closer to gurgaon then it is a good place to stay.....comfortable rooms.

hi

This hotel is quite close to airport but hotel is really bad, customer service is bad and they have no proper manner, not up to the standard not a 4 star hotel. hotel rooms are very bad. ho heater no proper AC. bathroom is really bad, very very small and dirty. they didn't bother to clean it. couldnot even open the window as the passer by can see inside. it ruined our honeymoon trip as we didn't expect delhi 4 star hotel to be like this not worth even star. food was bad. people in the hotel were bad and not friendly. did not fulfill our requirments even after asking them n number of times. this was the only hotel horrible in our honeymoon as rest of the hotel we booked turned out to be excellent.

We stayed at this hotel for 2 nights waiting for transfer to Cochin and by our travelagents mistake 2 nights more on the way back to Sweden. It was very run down, dirty bathrooms and with a sad looking staff working there. The descrition on the hotels website is far away from the true experience, be prepaired to be unable to sleep the nights you stay here. The hotel are built like a echo chamber, every little noise from the rooms or the reception (phones, staff make dishes/cleaning middle of the nigth) go straight into your room. There was bad smell in our rooms, no windows and very dark inside. Actually we felt ill from staying here, and felt better as soon as we had a possibilty to leave the hotel. As we staid during monsoon season we where worried that the roof should fall down, as huge amounts of water was pouring straight through the roof covering the eco chamber outside the rooms. So our advice: try to find another hotel in Delhi, the only favourible thing to say is that the hotel are very close to the airport, wich make it possible to make sure to be able to cach your departure even if the monsoon have hit Delhi badly (as it had upon our leaving).

Delhi has gone haywire with hotel pricing, so what you could get for a small budget even a year ago can not be found today. The Westend Inn is a very basic hotel. It's generally clean, but make sure you get a renovated room on the side across from the pool. Some fixtures (like the soap dish in the bathroom) are broken, but the bed is comfortable, sheets are clean, the phone works, there's a tv, etc. Westerners should keep in mind that this is India, what you might get in the US is not going to be the case here-no bathtubs for example. The hotel staff speaks limited english (be prepared for that in in India in general) so if you want something complex, the only answer you'll get is yes, but you won't really get what you want. The wifi is a joke-it didn't work for the majority of the time we there, but then again this is an India issue in general. The rooms on the second floor have better wifi reception. The business center is not a business center and again internet only sometimes work. The westend inn is not as horrific as some other reviews make it out to be, but don't expect a 5 star experience, don't expect a US 3 star experience either for that matter either.

And regarding mosquitos, you're in India, they are going to exist and if it's rained recently, they are going to be out in force. Don't open your windows and ask for the repellent plug in you see advertised all over India.

The food is pretty decent here and cheap. Room service is not so great-food was terrible, but the buffet at the restaurant was good as were several of the other items we ordered off the menu.

All in all, a decent experience.