Firstly my booking was supposed to include a free airport pick-up but the hotel owner insisted I paid 400RPs. I booked a room for 3 adults - my son, myself and my husband so naturally expected a double and a single bed or 3 singles but there was only one double bed. When we asked what had happened to the bed the porter arrived with a damp mouldy stained mattress and plonked it on the floor at the end of the bed - needless to say my son refused and sat up all night. I also sat up all night as i couldn't bring myself to sleep in the dirty bedding. The outside of the hotel doesn't look too bad but the rest is like rising damp. The room was disgusting and bore no resemblance to the photos on the internet, infact I do not believe it's the same interior. It was grimy, curtains hanging off the rail, paint peeling off the walls and a filthy antiquated bathroom with no hot water. I would love to know where the recommendation by Loney Planet came from and love the bit about "deluxe hotel at budget prices"! If I had stayed here at the beginning of our travels it would have put me off India for life. This was a very bad end to an otherwise lovely holiday.

Looking at some of the previous reviews, I do not see how anybody could use the word "excellent" to describe any aspect of this hotel. It was among the worst places I have ever stayed. The difference between the internet description and pictures of this hotel vs. reality is like night and day. The bedsheet (yes, that's bedsheet, singular, because there is no top sheet) looked dirty and the towel was worn and dirty looking. The hot water in my bathroom did not work. A room with a western toilet was not available. It was an extemely noisy area with constant horns honking. I did not find the staff friendly or helpful. My advice to anybody staying in New Delhi is to splurge and go for one of the better hotels (even if it means breaking your budget) because the low-end hotels are worse than you can imagine.

This hotel is dirty and noisy, the staff are rude and the in house 'travel agency' will not leave you alone until you have bought one of their tours.

While we were glad for our car and driver who we booked there we did spend the rest of the holiday feeling completely ripped-off, as did just about every other tourist we met.

Do yourself a favour and do not stay in this hotel or anywhere in this area, instead I would recommend that you book a homestay.

I have a strong suspicion that the glowing reports on this site were written by the hotel, or customers forced into it - as we were when told to write a recommendation for our driver!

This is basically a budget hotel and it would seem that budget in India costs more than anywhere else! As with most of the hotels in this area they have spent all of their money on making the reception look nice and have forgotten to renovate the rooms. Our room was dark but pleasantly quiet, the carpet was old and the bathroom hadn't been cleaned in about 50 years. Oh and the bed was hard! At first we were highly annoyed but when you consider that all the hotels in this pricerange/area are the same we probably got a reasonable deal in terms of how quiet our room was. The reception staff seem to leave you alone but the "in house travel agency" was very pushy. We did not use them. Internet good value at 20 INR per hour.